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October 2023 by Pheng Lee
waited 4 weeks for my glasses and they still haven't came
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June 2023 by Christy Cooke
This 1 star is for the person who worked there and helps you with your glasses. 1.Not a friendly Person rather cold , but what made it a 1 star is the extremely poor service she helps you to pick out your glasses and she don’t even want to be there. I needed bifocals and when I picked the glasses up there useless she put the bifocals so low that’s I can’t use them . I went to Walmart and had to pay for new glasses out of my pocket and the nice helpful Lady in Walmart was shocked when she saw my glasses and said what was the person who helped me thinking , it was totally wrong from her to do what she did, and put the bifocals extremely low. I would never suggest to anyone to go there and the selection of eyeglasses paid or not paid by the insurance is very small. But shame on the Lady who works there.
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April 2023 by Mylissa M.
I've honestly been going to Orville's vision for like 20 years since I was a little girl and because I've missed six appointments it's f****** b******* that it's I can't go and get no contact lenses now I'm blind and I don't get s*** because you guys say I'm red flag b******* I want to talk to the eye doctor Mr whoever because that's b******* I paid cash when I go see you guys I've been in-home care for the VA for almost 18 years and because I haven't in-home care patient who had brain cancer and the other one who was dying from dementia and a new daughter to take care of after my husband passed away I have no way to get there so I miss my appointments now I'm not working I'm a social security and I need help getting contact lenses because I am blind legally blind my whole life been going there for almost 20 years and because now I've missed my appointments of 5 years ago you guys will not take me back as a patient is b*******Malissa Lana 7051 upper palermo Rd
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January 2023 by tina aranowski
I absolutely loved my experience with Oroville Vision. The Dr was kind and very thorough. All of the staff was super sweet. Prices were beyond reasonable (I'm a cash patient). I won't go to another vision Dr ever again. Thank you for such great service, it felt like the kinds of care you'd get back in the 90's ❤️.
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January 2023 by ً
Their delivery of my orders was fast. My contacts came in two days. Dr. Spanfelner is professional and sweet. He thoroughly answered all of my questions at my appointment.
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January 2023 by Sylvia Lee
The front help could be friendlier and a little more efficient, but otherwise I am happy with the doctors and their service. ?
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November 2022 by Shari Lynn Y.
Hot or miss with helpful staff. Several years as a customer. Had appt. Was told 2 to 3 weeks. 5 weeks later lab found a scratch and it took another week. When picking them up the employee assured me they check to see they are correctly done. That eve at home noticed the lights shine green on the lenses and I've had blue/purple for many years. the clip on glasses were crooked. Then I discovered why the clip on sunglasses are crooked The bridge is crooked. Have to take them back after weekend and have them made again. They are over 400$. The lab must not have workers that can do the job and the office staff did not check the glasses as they said they did. Luckily there are plenty of other vision places. I'm done with this one.
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August 2022 by Taylor C.
Spent almost $400-500 on glasses and I still wasn't able to get the prescription and power I needed to read things clearly.After getting the glasses, I scheduled another appointment to fix the prescription. I was NEVER told that after my first time rescheduling to fix the prescription, that I would have to pay an additional $30-40 dollars.I ended up rescheduling again because I was desperate to fix it since I paid that much already for the glasses. I was then told they couldn't fix the prescription for me because apparently I was "seeing 20/20." If I was seeing 20/20, why would I waste my time and money to reschedule to fix it? Also, if they couldn't fix it or do anything, why charge me the additional $30-40?Overall, I wasted my time AND money.Better to just go to Costco.
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January 2022 by Oliver Forrest Sr.
Received a new glasses with extra payment but not happy. The Saddle is irritating my nose and itches within a few minutes of ware. I stopped by, but they said they would call. No call received; but today I called and was placed in a 15 minutes wait. A girl answered and as again I requested to talk with a provider she discontinued!I called my clinic of referral and will let them know that I was not happy!The purchase of very expensive and can’t use the glasses. Sad,I did enjoy the last ten years of service.
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January 2022 by William DeFronzo
Always top notch & professional! Been going to Dr. Rocci for years! Staff is nice & professional! They always make you comfortable! Have latest styles & modern brands! Up to date evaluation equipment for precision eye diagnosis! Recommend to any one in Oroville area! Prices on some Glasses & frames a lil steep! JMO!
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January 2022 by Jan Fairless
I have been going to Oroville Vision Optometric Group for many years. They have terrific employees who have always gone above and beyond being professional as well as providing helpful assistance whenever needed. I truly appreciate them and have never hesitated referring my friends to them.
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January 2022 by Stan Nielsen
The Dr's at Oroville Vision have been my optometrists since 1957 and have always kept me seeing clearly and fashionable
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January 2022 by Dan Jarratt
Always good service and professional staff
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June 2021 by Raven McMurrin Y.
We have only been going to this office for 3 + years. The office staff seems very nice and they have provided good prescriptions. I would recommend them. I have not had glasses made by their office yet.
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January 2021 by Justin H
This place is amazing. I have been coming here since I think 7th or 8th grade and I'm 29 now and I dont think I'll ever stop coming here for my eye care even if I move out of the county :) I totally recommend coming here for top notch eye care. They care about the patients and do everything they can to give you the best experience and they are very friendly! Whenever I see them around town they are always really friendly and glad to see you :) thank you for the many years of amazing eye care!
