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November 2023 by suyash telang
Horrible store pick up experience. UnprofessionalOrder placed: Nov 02, 2023 10:53 AM PSTOrder number: 209920426519
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July 2023 by Giselle Soria
Pharmacist clerk (Asian lady with lip piercing) had horrible customer service from. The beginning went to drive through and told me my prescription was not in at all called my primary doctor and said it was sent in an hour ago, I then had to go inside with a child it was an inconvenience for me to tell her it was sent electronically she should’ve just checked thoroughly on the system and I would’ve been home earlier with her delaying the process we ended up not being able to bring the prescription. Walgreens has always been my go to pharmacy it will no longer be.
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May 2023 by Ana Mani Piña
Clean and plenty of parking. The best pharmacy in town.
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May 2023 by Nick Dizzle
Great pharmacy with friendly staff.
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May 2023 by Wes M.
Not customer service oriented. Ordered a rx from my doctor went to pick it up on a Friday, not ready bc they did not have the medication in stock. Clerk assured me the medication would be ready next day Saturday. Checked the posted hours, hours posted stated lunch 2-230. Went on Saturday at 115 pm. Pharmacy closed asked clerk why she pointed at the payed hours and said they are closed for lunch. I said to clerk you better update your signs bc they all state lunch is 2-230. Clerk stated I'll let my manager know. So needless to say I went with our my medication bc of their incompetence. Looking for new pharmacy. Also they always tell me I have no refills but my doctor says I do. This service is unacceptable especially when they are dealing with patients medications and health. Wish I could give them a zero on this review
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January 2023 by Charlotte Elmore
Just like every where else, some people are great and others are not so good with customer service. Most of the people are very nice and helpful here.
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September 2022 by April B
I can NEVER refill my meds through the automated system no matter how many refills I have. Then when the automated system says I need to speak with a person I get placed on hold for ridiculous intervals, sometimes over an hour! Then the people I'm talking to are very rude. I've asked to speak to management repeated who have done nothing to help. Managers have no idea what would cause this and just don't care. The latest manager said it must be corporates fault but straight out REFUSED to look into my profile to see if she could possibly see what the issue is. Let's just blame it on someone else without even attempting to assist your customers! This has been going on for almost 2 years, but since management was so quick to blame corporate I will be calling them!
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July 2022 by Steph Smith
Great people. Really nice. Helpful and courteous. Great pharmacy staff. I just like this Walgreens :)
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July 2022 by Katalina Montgomery
No shopping carts available at this location The cashier told me they weren't ordering any either Was unable to get the products that I needed because it would have been ridiculous carrying everything out
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April 2022 by Steven Eatough-Smith
New chief phar who sets the tone: helpful, competent, pleasant , and attentive and decent. Thanks Walgreens.….
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February 2022 by Amy
Had my prescription sent there 3 times and they claim they can’t find my name in the system, even though my doctor literally showed me that they sent it there 3 times. Even confirmed the address multiple times and had my doctor call and speak to a pharmacist and they still claimed they can’t find it. If I get pregnant I swear to god Walgreens better dish out a few thousand dollars for childcare
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November 2021 by Vicki L.
So sorry! Worst customer service ever. Been with them over 20 years. Pick up medications every month. Can't get flu shot because they say Medicare number doesn't work all the sudden. Spent hours calling Medicare and Social Security and everything is fine including name, address, as number. No pharmacy manager. No store manager. Just a bunch of people incapable of any help at all!
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November 2021 by Aushze Lopes
I worked at Gamestop for several years and know how these transactions should be handled. My dad made the mistake of buying a Playstation store card from our local walgreens. Walgreens doesn't do returns on expired cards. Sony can't refund these cards, because they're sold through a third party (Walgreens). The business that you buy them from, is the business that has to do the return. They're also supposed to be scanning the cards during inventory counts, to make sure they're still valid. Obviously they failed to do so.This card was supposed to be a gift for my son's birthday. His party got canceled, because he got sick. So he was already bummed out. Then 3 days after my dad purchased the psn card, I tried to redeem it and it was expired.The walgreens store was no help at all and simply told me to contact customer service.I've been on hold with customer service for 31 whole minutes and was transferred 4 times.Just an FYI, if you buy these from Gamestop, they can send you home with another card within a few minutes. They know cards expire and it's not a problem to swap it out.Trust that I'm leaving reviews everywhere I can. Walgreens needs to rethink their return policy on gift cards.
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October 2021 by Vicki Hutchings
Everyone was very nice and helpful
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September 2021 by john SMITH
COVID testing takes at least 96hrs. Don’t waste your time if you think they’ll give you a resonable response. Walgreens should do business with a better company if they truly “care” about the safety and we’ll being of their community. Most people want a test that’s been done within 48-72hrs but with this place is taking 4 days which makes that impossible. Took the lab 48hrs to even receive the test (the lab is less than 80 miles from test location). They also have no option for expedited results. Therefore in order for me to get a result in the required time frame even if I’m vaccinated I’d have drive 160 miles round trip. Most people would be in the hospital, not living, or over the virus before they would even have the results from this place.