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December 2023 by Cecilia G.
Merchant window is opened for everyone, so if you send an employee to get change. They will have to stand in the regular line like everyone else.
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July 2023 by Patricia
Too much for withdrawal fee
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October 2022 by George Godinez
The information person didn't know the basic procedure on withdrawing from a work debit cardThey are focus on getting new customers and neglecting basic customer service
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June 2022 by Kyungmin Kim
I just needed quaters and they could change only four quater rolls. I should wait more than 30 minutes to change 40 dollars to quaters. Need more windows open.
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November 2021 by hendrix fletcher
Other Banks did that jump and improved in all aspects. Seems as if BOA remian behind.
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August 2021 by Ismael Z.
Did not have a good experience. By the time I saw someone they were very rude, I'm currently looking for a new bank.
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July 2021 by Dc Castas
worlds longest lines 30 40 min spend here n customers servisucks
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July 2021 by Ren's Review
The site was under construction and had a huge line waiting
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June 2021 by Elijah Darrow
People there might be nice people. But the bank it self is a horrible bank. They made me wait when I went to cash my check. Then I had to wait for the customer that took the longest as I watched the line move along. Then they take 8 dollars out of your check if you don't have an account with them. It's a great reminder to not bank there. That's horrible customer service. What a total rip off. Thanks for nothing.
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June 2021 by Gihad M.
I would give less if I could one teller no one wants to help stating that's that's all they have no customer service what do ever they eared the stars they have now
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April 2021 by Gus Cahue
Take your business elsewhere. These bankers / lenders will not help you. They will do less than the minimum. Please seek actual professionals not these folks that pretend to help.
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March 2021 by Jorge Velez
what's slower? this bank or Biden doing business with California?
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March 2021 by Felipe E.
Not happy with the problems I have with Bank of America and EDD. Had money stolen out of Bank of America. And they haven't resolved the problem getting my money back from them. I wouldn't recommend this bank for banking.
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March 2021 by Martin Moya
Fast service. Awesome!
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September 2020 by Toni Baker
I stopped by the atm this morning. I do drive a bus that takes up two spaces and BofA had no tandem parking. The parking lot was pretty empty when I pulled up and when I left. I believe in the time I was there three people came to use the atm as well. An employee (Gabby, silver truck in picture) pulled up and extremely rudely told me I couldn't park in those spaces. She then told me they were for employees only, which there was no signage explaining that. I wouldn't have parked there if it was employee only parking. The rest of the parking lot had many spaces available. (Also pictured) No one was in line at the atm. (Pictured)I try to be a nice person and only hold certain derogatory words when appropriately required. Gabby was rude, and behaved like a c*nt.Terrible customer service.Customer service doesn't just happen inside the building, it's also how you interact with customers in the parking lot as well.Gabby, be a nice person and you'll get better results.
