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March 2024 by Brady S.
Always a line out the door with one teller. Horrible service. Banks have zero customer service. Bank of America is the worst!!
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February 2024 by Ravy R.
I was patiently waiting in line, meanwhile, one of the managers comes to the line & asked me what I was there for & how can she assist me. I came to withdraw cash over the limit I'm comfortable with from the ATM. She proceeds to tell me if it's 1500 or less I can get it out of the ATM. I explained to her I've gotten fraud on my card so I prefer the teller. I set a limit on my card so I couldn't take that much out anyway. She left so I decided to try the ATM even though I knew it wouldn't go through. The transaction was incomplete so I went back in line. As I figured the manager comes back again & haggles me about the same transaction I'm trying to make. At this point, I'm agitated with this lady coming back over to me after I told her I don't want to go to the ATM. She was very unsettling & ignorant to suggest for me to remove my limit from my online banking account that I set myself just so I can take out money from the ATM. Never have I ever experienced this type of behavior from a banking staff. The lack of customer service is embarrassing. I wish I read the reviews from this branch before I came here.
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January 2024 by Elyze Ceja
Every time I go in here the tellers are rude. Even if there is no one in line there is no acknowledgement and I'll usually wait a few mns. They wouldnt take a payment for my sons credit card from me without showing ID. I've never had this issue anywhere else
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November 2023 by Bartholomew A.
Horrible service. All I was trying to do was take out my money from my State Didability from a card that is issued by them and the manager herself turned me down saying to take it to my own bank. Worst bank ever, and I used to work there.
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July 2023 by Kimberly
All 3 ATM'S are down and only 1 open teller! How ridiculous.
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November 2022 by Sid Lopez
1 teller. Very slow
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October 2022 by Journey G
Very poor customer service. My parents went inside but nobody helped them. The guy inside didn't even say Hi or Hello; he just looked at my parents with a blank stare; didn't even bother asking how he can help them...Very poor customer service!!! I would not recommend banking on this place!!!09/13/2022 12:00pm PST.
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October 2022 by STP Journey Gulles
Very poor customer service. My parents went inside but nobody helped them. The guy inside didn't even say Hi or Hello; he just looked at my parents with a blank stare; didn't even bother asking how he can help them...Very poor customer service!!! I would not recommend banking on this place!!!09/13/2022 12:00pm PST.
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June 2022 by GRM
I don't understand how this bank is still closed when people need to do banking. It makes no sense to me and even when it was open there was always long lines that's followed outside of the B of A, that they couldn't manage or keep up with the demand.
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February 2022 by Rayleen Morales
Hate that the inside is close Friday that’s the day we need the bank open
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January 2022 by Bill Newberry
Very disappointed that this location has been “temporarily” closed for months. It’s time to open the location, even if it’s for a limited number of customers at a time… or let another business have access to the building.
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November 2021 by Jesus O.
Understaffed and unorganized. Seriously considering switching banks based on my last two times there. Such a nice building and location, it's very unfortunate.
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October 2021 by Fernando Franco
RUDE female teller. She wasn’t wearing a name tag which leads me to believe that she knows her customer service is like her attitude….garbage.
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September 2021 by Destiny R.
If they know other Bank of America's are closed they should have more employees. There was a line of over 15 people and one person working. I understand due to Covid there is disruption in business but Management should have already taken precautions.
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September 2021 by Kairo Pocket
RUDE female teller. She wasn’t wearing a name tag which leads me to believe that she knows her customer service is like her attitude….garbage.
