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January 2024 by Jason Montoya
All the smell goods
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December 2023 by Pebbles Isinglish
Staff was so pleasant & they had numerous testers. What I love the most was, I was able to test the products before buying them. It's really hard to decide what to buy, because 90% of the products smell amazing.
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November 2023 by SJ
Been a fan of the blue and white gingham for years, their prices have definitely gone up but glad to see they're thriving. The entire store smells lovely. We love washing our hands and trying out all their soaps here ? Sign up for their rewards program and get a freebie for your birthday
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November 2023 by Autumn S
Always have great deals. You just have to shop when the deals are happening. But you also have to have patience cause Everyone else is shopping then too.
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September 2023 by Betty L R
Extremely helpful. Polite and very knowledgeable!! Love this place ❤️. Your employees are the ?best!
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September 2023 by Giselle K.
I've been a loyal Bath & Body Works customer for decades and experienced my first issue with a product several weeks ago. Despite your "100% satisfaction guarantee" to be "completely satisfied", the Oxnard, Ca store manager refused to give me credit or replace my obvious defective items (Wallflower plug and Wallflower refill). The refill was brand new, but after three days, I discovered it had oozed from the plug and ended up on my floor in a pile of thick, hot goo, that had to be scraped off my wood floor. Even though I brought in both items to show the defect and damage, the store manager told me neither could be replaced. She explained it was because I had no receipt and the item was "not gently used" (it was plugged into my wall!). I suggest that the huge banner draped across the store wall stating "WE JUST WANT YOU TO LOVE IT! 100% Guaranteed " be removed, as this is not the case. Sooo very disappointed.
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September 2023 by Betty Licea-Ramirez
Extremely helpful. Polite and very knowledgeable!! Love this place ❤️. Your employees are the ?best!
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August 2023 by Erica G.
I loved waking in today and seeing all the fall/ Halloween stuff. Really creative stuff. I love my home to smell good and it is dangerous for my pocket book every single time I step into this store. We were welcomed with great customer service. Today, I windowed shopped as I am waiting for a few specials to come up to get some of this new merch!!!! It was very hard to control myself today. I have a ton of stuff on my mental lay away !!! This is one of my happy places .. en serio (seriously)!
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July 2023 by Lea L.
Bath & Body Works is located at The Esplanade Shopping Center in Oxnard, CA. It's next door to a Nail Shop, between Party City & Tillys. There's plenty of parking available. I appreciate that this location expanded & is bigger than it was before. It needed more space to include the White Barn Candle Collection. There are so many different scents now. They also come out with new scents frequently. I usually place an order online & pick up in store. If there's a big sale on certain items, I try to go inside the store & see what's left. I can't help but splurge when the lotions, body sprays, hand soap & hand sanitizers are on sale. Warning: it can be addicting. Especially when there's a sale. Smdh lol. Staff usually greets you when you walk in & offers you a basket. I've had great customer service the last few times I've been here. Staff are knowledgeable & were eager to help me find what I specifically came for. Sometimes they let you know what's new or what's on sale that day. If you have the Bath & Body Works App, you can see what's on sale & even get rewards every time you shop. Which leads to freebies. Love claiming my freebies! The ladies who have been working the register the last few times I've visited were all nice. Keep it up ladies!
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July 2023 by Jay
Greeted upon entering. Clean location. Bilingual employees. Nice young lady at the register— patient with coupons, gift cards, rewards, etc.
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July 2023 by Rossie B
Poor costumer service. And don’t try to return anything because their policy change after you buy something.
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June 2023 by Lucy L.
Went in today to get some hand sanitizer mini size for my wedding. I asked Mary for some help, and she was too busy to even make eye contact and acknowledge me. I waited for her to look my way to even ask my question. Disgusting behavior. I pretty sure she she was some type of manager, which makes it even worse. Definitely not returning. Bath and Body works please train all staff on how to treat customers.
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May 2023 by Diane Cook (Gossamer)
Love this place, it would take me days to go through everything they have there.
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January 2023 by Honey Visi
I was here to pickup 2 orders and ended up spending more... Lol!!! They have a holiday special when I walk in..How about that?! Polite & very helpful staff. It's a happy place to be, better than Mickey's Kingdom, at least to me!
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January 2023 by Ingrid Castro
love this place I mean if u like lotion and candeld this is the place for u