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April 2025 by J. H. (Mr. Gumbo)
First off the staff was friendly and professional no complaints there. My complaints are with H&R Blocks pricing. Almost $500 for a not complicated return is ridiculous. It's my fault I waited till the last minute and the tax preparer I used in the past was booked solid. He would have charged me less than $150 for the same return. Never again!
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February 2024 by Charles Moore
Absolutely good customer service, I was very pleased with the service.
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September 2023 by Mike Scully
Very personalized service
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January 2023 by CJ L.
This place over charges and employees are subpar. I've gone to a real tax person for years and they charge less and do a better job. I married a couple years ago and my husband insisted we go to this Block place, last year I agreed and the lady was so old she had a hard time keeping up with what documents we handed her 3 seconds before. She kept telling us they were updating computers and things were not working correctly blah blah blah. We had to go back 3 times for what should of been simple 1 hour job. This year my husband promised last year we go there , same computers system got updated and things weren't working right, she asked us to come back in a hour . When we get there turns out we owe money this year, she offered no advise on ways to avoid owing even though we make under $100,000 and have a minor child. Then we decide fine let's just pay it all right now and get it over with only to be called later when we already arrived home (neighboring city) that we had to drive all the way back because they forgot to charge their fee for filing taxes and we had to drive back to pay or our taxes wouldn't be filed and IRS wouldn't know what the payment is for . They could of at least gave us a small discount for the inconvenience of driving back for their error . They charge way more than every other tax preparer ($378). Also they try to push their identity protection on you for another $25 and said they have people go on dark web to make sure our social security numbers are not being sold and passed around. Total rip-off and never again.
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November 2022 by Alan Morgan
Happy with the service
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October 2022 by Alyssa Gonzalez
Been with you guys for 11 years and absolutely love your services
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April 2022 by Carolyn Taylor
The person who did my taxes was very professional and easy to work with. She answered all my questions and I feel that she did everything possible to give the best refund.
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March 2022 by Alex Gamino
She was very professional to my self and my wife and always asked if we had any questions and I liked that will be back again thank you very much.
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March 2022 by Alyssa Yslas
Been with you guys for 11 years and absolutely love your services
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March 2022 by Rosa H.
AKA H&R Block. We are long time customers, 20+yrs. This year I finally got to have Carmela Haines, she is highly regarded. But this year she had an opening, we got booked. All our previous agents have retired. This was meant to be. She's a fellow Paisana from Coroglio Italy! Coroglio is a quaint beach community, which my grandfather took care of the cabana's and beach. All my familia (Donato) is there and so is hers. Carmen knew exactly where my familia lived. What a beautiful connection. Carmen knows her stuff, got our returns done and also given some great advice for next year. Carmen is extremely knowledgeable, she answered all our questions and concerns. Provided us with some great advice and made us feel comfortable. What a Bellissima meeting. Napoli Coroglio, Grazie Carmen for your five star service . We highly recommend Carmen, she's worth waiting for. See u soon.
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January 2022 by Google user
Came into their office rang the bell and no one came out. Waited rang the bell again and still nothing. Ten minutes later and still no one. All along I can hear some one in one office printing or making copies. Should have came out and addressed me, closed or had a sign. Very rude thing to do. Would not recommend.
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November 2021 by Joanne FRAZIER
Paul always does an excellent thorough tax preparation.
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November 2021 by john koger
Have been coming here here for years
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November 2021 by Development Department
Always good customer service!
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October 2021 by Rosemarie Gaglione
Paul is very knowledgeable and I trust him. He is also flexible with his time which is important to me since my life gets pretty busy.
