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March 2024 by Heather K.
Couldn't have gone smoother selling my car today. Everyone was friendly. Took about an hour and I left with the money. They do all the DMV stuff and pay off your loan so it's super EASY. I do not see myself ever doing a dealer trade-in or private sale again!
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February 2024 by Emma C.
THE BEST!!!! i had some life changes where i bought a car through carmax, then needed to sell it 3 months later, hence the frown in the picture. Carmax was so amazing and understanding about my situation and gave me more than anyone else would for my 2021 subaru crosstrek. i was so sad about selling it back so soon but they made the process so easy and hassle free that i was in and out with a check within an hour! Thank you again for hearing and understanding me and helping so much!!!
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February 2024 by David Atkins
I have purchased 3 Vehicles from Car Max now and each time was a good experience.I like them because of the selection. They have a very large number of car and trucks to choose from and if they don't have exactly what you're looking for more then likely it will show up soon because more cars rotate in every day.I have had my latest Car Max car for almost 3 weeks now and so far it's been great! I'm sure it will last for years to come.Thanks Car Max.Dave
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February 2024 by Nathan Tandoc
Best customer service in the area 10/10Dang really helped me out today. I had some personal issues that interfered with my return, but Dang was able to sort out my problems and help me process my return, no questions asked. He was able to get me one of my dream cars at an amazing price. If you are able to get Dang as your salesman, consider yourself lucky.
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February 2024 by Dee Dee H.
I purchased three cars from Carmax with no problem. In Irvine and Oxnard just never had a problem. I sold two cars to Carmax two new cars. No problem there either. Thanks, Carmax.!!
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February 2024 by Dan Millet
Positive experience. Super friendly staff. Process was smooth and simple. Would refer anyone to sell a vehicle there.
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February 2024 by Ahmad Ahmad
I simply liked everyone there.
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February 2024 by Roberto Vargas
Loved their patience & perserverance to help us find the right auto! From our first visit to our 6th visit our sales associate was most considerate of our aspirations & concerns. The first auto didn't work for us and we were able to bring it back without any hassel, and now have our ideal car!!! Thanks Cole!
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February 2024 by Leesha La
I had an appointment and on line offer and it still took 2.5 hrs. An hour would have been ok but this was crazy long.
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February 2024 by Lisa Illingworth
Service was great! It was very easy to look at a car, test drive and it was the smoothest purchase o have ever done.
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February 2024 by Mark Lane
I did most of my car exploration and all finance pre-approval online with CarMax and when I found exactly what I wanted with low mileage, I went in to test drive and sign papers. My credit was fair due to a past divorce yet my sales guy, Bob at CarMax got me three reasonable credit offers and took excellent care of me from arrival till I was out the door on my way home w/ my Acura! CarMax takes the stress out of car buying. I'll be back for a new car for my wife.
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February 2024 by CHRISTINA GUZMAN
Easy and everyone was polite and professional
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February 2024 by Monkey
Unbelievable..... DO NOT go to this CarMax drove 3 hours to get treated Badly. The sales guy does not know what he's doing and is Very RUDE. The sales Mgr would would not assign anyone else to us when there were 3 - 4 sales people just sitting around .he told us there was a waiting period and we would have to come back. Do yourself a favor and steer clear of this carmax
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January 2024 by Nevin Bardai
Smooth & Clear process of selling our car.
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January 2024 by Robi Gar
Slow, but worth the wait as this was by far the best offer on our used van. I figured a mid-day, mid-week appointment would have had an empty business office, I guess business is good. I also received a bad check and had to come back for a new one, that was weird.
