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January 2024 by Guillermo Ramirez
Long lines just be ready. Met a VETERAN from Oxnard that remembers Oxnard when you could cross the entire town in 15min no traffic back in the days HUENEME Rd to N Side had a great chat about LA COLONIA I learned a few things all good ??
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December 2022 by Marti M.
I love this Costco. The employees always so helpful. Everything well organized And the lines go fast.
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November 2022 by Louis P.
Customer service employee Michelle was rude and discriminant towards my fiance and I, told us she couldn't do a service at her computer but was able to do the exact same service the white lady behind us asked of her. Extremely unprofessional
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November 2022 by Christine R.
Want to share my deep appreciation and thanks to Poi Tofiga in the Oxnard Tire Center. My tire pressure warning light came on in my car and I went to the dealership first. They advised me that I had a small nail in my tire and I would need at least 2 new tires. I decided to make a quick run over to Costco and Poi advised me that this was a very small nail that could be easily patched under safety guidelines. He made sure the patch was done as quickly as possible so that I could be on my way. His kindness and care meant the world to me as my husband was receiving his chemo treatment and I was trying to get back as soon as possible to be with him. We are newly retired empty nesters and had been considering not renewing our membership, as we do not need or purchase as much as we used to, but after my experience with Poi....I feel that the knowledgeable, caring compassionate service I received that day is worth more in membership value than the amount of items I will ever need or purchase.We will be Costco members forever because of Poi and the tremendous amount of care he gave that day and we will always be thankful...
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November 2022 by H H.
This Costco has serious issues and very poor management from top to bottom. 98% of the employees are rude, condescending , attitudes, and no customer service skills. I hope management changes for the better sooner than later. This place use to be great.
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October 2022 by Sergio V.
Does Oxnard Costco just not care about customer service anymore, and I'm talking about the food court cashiers, do they have a serious attitude. Didn't even know you needed your membership to buy food when I was calling my wife to bring it lady yelled literally that I had to leave the line go get it and then get in line again, my wife was literally 5 feet away so would've been really quick, kept shushing me away which was weird because this has never happened before, idk if management cares or not but those ladies need to be retrained, I get it stressful environment but as a cashier you just taking orders not like you making the food and rushing back to take orders, wish I would've gotten the ladies name but usually the same ones every Sunday morning shift, Costco really need to step their customer service up in that area, Shane on them
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August 2022 by Fernando V.
I went to Costco today with my daughter she's only years and I was going to treat her for some ice cream and I was denied at the food court because they didn't want to accept my digital barcode and you know how sad my two year old was ... disappointed on the food court 0 out 5 if I could . I have membership just to get decline smh . Ps. The morning lady couldn't get her name
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August 2022 by Anthony Anderson
They're not good at customer service here. Their projected minute turn around didn't happen. 2.5 hours later I called pharmacy and an icy individual (male) apparently did me a favor by letting me know it was ready, even though they took my info to text me.
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July 2022 by Merril S.
Great customer serviceEfficient lines inside. Food court needs more staffing. (I don't understand why there is such a discrepancy between the two.)Gas station has usual lines, but again when busy, there are Costco staff to organize and help with lines. Gas prices are the best around. There is an $8drive thru in car carwash that does a pretty good job in washing. There is space to pull over and dry your car off close by. There are many people here much of the time, but even in busy days/times, the parking lot holds all of the cars and the checkout lines are fast. My experience in Optical was fabulous. I'm going to have a hearing exam soon and will then update my review then if relevant. . Costco has, overall, better quality of food and goods than Sam's club in the other side of the 101.So happy to have this well-run Costco near me.
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June 2022 by Natalie C.
The pharmacy is excellent as far as prescription service goes, I'd give them a 5 star rating. But the bad part of the part of the pharmacy is the "shot/vaccine" part. They ignore you at the drop off area and once you've filled out the paperwork to get your shot, you wait......and wait.......and wait....... No one in line but me. I was assured there was a nurse available to give the shot. Still waiting. I could've gotten all my shopping done in the amount of time I waited. Next time I'll get it at vons
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May 2022 by Mikey C.
Costco, How do I love thee? Let me count the ways. First and foremost, it's the discounted gas prices. Especially now, during this time of skyrocketing prices, that discount is a lifesaver. When I buy gas, it's for the car I bought through Costco. Did you know you can use Costco to get you the best deal on a car? I didn't even know about this until I was in the market for a car a couple years ago. I've bought several new cars in the past, and it's always a huge pain the butt. Buying a car through Costco was the absolute best experience of all my car purchases. Highly recommend this service. When my wife's car is dirty I get it washed at the Costco Car Wash. Fantastic deal at $7, but a little too rough to take my newer car through. YMMV. Bought the last set of tires for both cars at the Costco Tire Center. Good price, good warranty. Right now, I am writing this review sitting in a Costco recliner. While I'm writing this review I'm also watching the TV on the Samsung TV that I bought from Costco. When I stop to check my phone to see if any cool Yelpers have posted any reviews or photos I want to upvote, I'm using the T Mobile account I signed up for at Costco. I couldn't even see my computer or phone screen or anything if I didn't have the glasses I purchased at the Costco Optical department. Sometimes I sit in front of the screen too long. I get dehydrated and I end up with a migraine. When I'm feeling a little parched I drink a bottle of that fine Kirkland brand water. When I get a migraine I take medication I get super cheap at the Costco Pharmacy, I had lunch today at the Costco Food Court. Did you know the Hot Dog and Drink Combo has been the same price ($1.50) since 1986? Is there anything else that still costs the same as it did in 1986? I doubt it. Tonight for dinner I'm making teriyaki chicken, with chicken thighs I bought from Costco. $10.86 for six individually sealed packets of thighs. Phenomenal price! Cooking them up in a pan, part of a professional grade set that I bought from Costco. Having a fruit salad too. Ingredients from where? Costco. If there are leftovers I will vacuum seal them in the FoodSaver I bought from Costco, and freeze them. Every St Patrick's Day I buy my corned beef brisket at Costco. When I fire up my smoker, my favorite thing to smoke is a couple slabs of St Louis cut pork ribs from Costco. Sometimes I smoke cheese, and no one beats Costco's prices on big hunks of cheese. Very impressive selection, too. Year round, any time I get a hankering for steaks I head over to the Costco Meat Department and score some US Prime ribeyes, which at $15.99/lb are a stone cold bargain. Every morning I drink coffee purchased from Costco. Make toast with bread bought from Costco. Spread that toast with butter, peanut butter and jam, from Costco. I take sugar with my coffee. I buy those big 15 lb bags of C&H at Costco. Last March we travelled to Maui, stayed at a resort. Booked the whole dang trip through Costco. Flight, room, car, errything. My bathing suit. My water shoes. My sunscreen. Costco, Costco, Costco. I prefer Levis, but here I am sitting in a pair of Kirkland jeans. My t shirt? Yeah, it's from Costco. My bed isn't from Costco, but my sheets are. So are my towels. And my razors, shaving cream, toothpaste and toilet paper. It's like there is no aspect of my life that is not somehow positively related to Costco. Now here's the craziest thing. I resisted becoming a member for years. Years! My brother told me about Costco and I was like, yeah, I don't think so. I distinctly remember telling him there's no way I would ever purchase enough for the savings to offset the cost of membership. Sometimes I'm such a dumbass. Mikey C says: Costco? Five stars all damn day!
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April 2022 by Lynda M.
My wonderful husband purchased this ring for our anniversary.... Love it! It's absolutely amazing and doesn't catch onto my clothing. I will be wearing this everyday ! Thank you to the wonderful customer service (Peter) who was an absolute jewel .
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March 2022 by Sean J.
This is specifically written about the food court, which is a disaster. The manager needs to be fired. I called in 24 hours ahead of time to feed a party. After spending 15 minutes with a bunch of other people yelling into the pickup window to get someone to help us, they say we have to wait in a 30 minute pay line and they will make it. Why have a call in order in the first place if I have to order again. Now, I just have a party of hungry people with no food. Terrible experience.
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March 2022 by Reta B.
Costco is my absolute favorite! I can just about anything and everything here. This Costco though, It was so CRAZY BUSY. I did not feel that parking was organized. It was a chaos! Just mess everywhere. I have to give it another try and see if its better but when I think of this Costco, i think mess.
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February 2022 by Don't Care
With all these bad reviews on their pharmacist and technicians and they still picky on who to hire is just hilarious ? GET YOUR OWN ACT TOGETHER!! Atmosphere there is just weird.
