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February 2024 by Douglas K.
These guys were great. Oxnard enterprise you rock! This is the second time that I've rented with them and they are quick, fast, efficient, and the car that was in an accident that was being fixed was an electric car of mine so they upgraded me to a SUV hybrid at no extra charge, which helped out tremendously since I drive from Ventura to LA four days a week for work. And she had really cool shoes ;) Thanks guys for making my 30 day rental a great stress free one !
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February 2024 by D Perio
Ive been renting most of my out of town trips through enterprise, and so far everything has been so smooth transactions. And superb service. I did run into an issue once from a diffent branch office but they resolve it. If you think the vehicle they gave you has an issue dont leave the lot and ask for a replacement. Good thing their agent replace it right away. Their office down at the auto center and Victoria so far has an awesome service no issue so far. The only thing i want to address to the management is its been a few times the vehicles thats been given to me that is dirty from the exterior, but clean interior. Service has been good.
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January 2024 by Dianna Salas
Quick and efficient
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November 2023 by Carmen
I had a very nice interaction with Jackson when I rented the car in Apple Valley California. He was very knowledgeable and sincere and very helpful. He is a very good asset to your company and I would recommend enterprise to anyone who wants to rent a car and I would go back And rent another car when ever I need to ..
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November 2023 by Rae
After having a popped tire and having many issues with the process that came afterwards, the manager at this location was so nice, professional and went above and beyond to help us get back on the road. This would have been a lot worse without him and his wonderful team at this location. Thank you!
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November 2023 by Jerie Sagely
Great service. The representatives understood our problem and were very helpful.
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November 2023 by John AulinoBrockus
Fast and Great service
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October 2023 by Betty Ortiz
This is my first time renting a vehicle from this location. I rented a charcoal gray rav4 with only 10,000. I LOVED driving this crossover. It had power and modern accessories. Originally I had reserved a small size crossover. I requested the rav4 as my first option and was thankful that I was able to get it. The staff is friendly, approachable and accommodating.
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September 2023 by Alicia Casapao
They were very efficient in the office. The pick up process was seamless. They provided me a nice vehicle. The only thing I would recommend is to have it be cleaner or have it go through a car wash before pick up.
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September 2023 by Josue Vasquez
Professional and kind. Arrived late to pick up my rental, but they were very understanding. Would recommend their services.
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September 2023 by Delivieve Rytome
Booked a standard SUV, but was given a KIA Sedona, which threw me off at first because it was a little bigger than expected. However, the car blew me away! Really nice handling + great pick-up. Also got the Garmin GPS. Together they made my trip much easier than I had anticipated since my friend in NoCal lives in a very confusing area to get to. Got a pick-up + drop-off. The service couldn't be better. Very happy with this and my 3 prior rentals!!! Just wish the company would keep its opinions out of politics...Rented again in 8/23: The staff at the Oxnard Auto Center is great, from the reps at the counter to the pick-up drivers, excellent service!!! They are always able to accomodate my special requests.
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August 2023 by Beach G.
Great, easy process! Friendly, efficient polite staff who take to appreciate your business and time. Always plenty of nice cars to choose from!
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May 2023 by Tammy S.
Manager of the area reached out to me & corrected the situation...And I want to note that Angel was the wrong person. The bad customer service guy gave me another employees card
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May 2023 by Felicia McBride
We were pleased with the vehicle and service provided. The service was awesome. Will always use Enterprise.
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May 2023 by Hunter T.
I attempted to contact Enterprise Rent-A-Car to speak with a business manager regarding a billing issue. I was on hold for over an hour and was never connected to the manager. When I called back, the office was closed and I was left waiting indefinitely. This failure of customer service has left me extremely dissatisfied and disappointed with Enterprise. I would not recommend their services to anyone and will be taking my business elsewhere in the future.
