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April 2025 by Jane Ellen
Charleen went ABOVE AND BEYOND. She was kind, professional, knowledgeable and understanding. A thousand stars for her
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March 2025 by Rob Martins
They used to let you see all your pending orders, making it easy to skip a week if you were going to be on vacation - they recently removed that ability, and only show you the next delivery - I asked through their chat if they could pause future ones beyond 7 days out, and they could not. It is very frustrating to remove functionality!
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January 2025 by Thazin Win
Just like the name, the grass is really fresh and it's amazing how easy it becomes to potty train our new puppy in an apartment. 100% would recommend others to check it out.
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January 2025 by Jodie Haney
We tried multiple patio potties for our 20# poodle. He was fully grass trained in our former home. Moving to a high rise, he would not go unless we took him 20 floors down to find a patch of grass. Finally, we got fresh patch, and he went potty on our patio grass patch immediately. No special training required! Fresh Patch is a LIFE SAVER and worth every penny.
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December 2024 by Kimberly Morgan
Cannot recommend this product highly enough. It has been an absolute godsend. My daughter lives on the top floor of an apartment complex and has this out on the balcony. She is training a new puppy and it’s been absolutely perfect because going out in the middle of the night is not safe. The puppy has taken to this product and we are having very successful potty training so far. So convenient!
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December 2024 by Alexandra Salazar
I've been a customer since the first day I brought my small dog home. Living in an apartment makes having a Fresh Patch readily available a non-negotiable! It's how I was able to easily housebreak my first dog and now my second dog, too. Not to mention how easy it makes my life during the colder months or when my dogs need to go to the bathroom during the night.
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December 2024 by Karen Ruggiero
I would leave no stars if I could. I have my subscription on pause and this is the third time this year I am receiving orders I didn’t place. I’ve only received a refund once and was told if this happened again I’d have to “eat the cost” because they wouldn’t keep issuing me refunds “when it’s not their fault.” Yes, it actually is your fault that your account has glitches and sends orders to inactive accounts..I am canceling my subscription now after I attempt to receive my final refund - or I’ll stop payment by my credit card. If I ever need grass in the future it will not be with this company.
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June 2024 by Cathryne Woolery
I could not stay in my third-floor apartment without Fresh Patch. I have nothing negative to say. Delivery is great, too. I do wish Fresh Patch was less expensive, but the coupons help. Thank you, Fresh Patch.
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June 2024 by Cindy Tilley
I bought Fresh Patch for my cats, but my bunny loves it! I had my bunny litter trained, but now she is Fresh Patch trained. We both love it!
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June 2024 by Elaine Garcia
We've ordered from Fresh Patch several times and everything has been great. I tried a competitor for the lesser price. Not only did they mess up my shipping and inconvenience me, they're grass died in 2 days. I argued for days and several emails. I'm waiting for my refund I demanded. Although fresh patch is slightly more costly, I knew I had to stick with them. Customer service is fantastic, shipping is fast and the grass lasts much better. You get what you pay for. Because I'm a single income, I have to watch my spending and unable to subscribe for a constant discount. Nonetheless I continue to order.
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June 2024 by maggie silverstein
My Havanese, Lizzie, loves her Fresh Patch. I have a bell by the patio door and she rings it when she wants to go "out." I live in an apartment on the 11th floor and I'm so happy Lizzie doesn't have to wait for me to take her downstairs and out. Maggie Silverstein
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June 2024 by L Bone
Correction: i've had a great experience so far, my dog Carson loves it. My review from yesterday should've been 5 STARS, not 1.
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June 2024 by Rachel Sommers
I purchased the xl combo pack for the patio at my new apartment and my frenchie loves it! It makes it so much easier than having to put her leash and harness on just to go outside to go potty. So glad I found this!!
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May 2024 by Migotka Migotka
It took a week to teach my 10 weeks-old puppy to potty training. I'm amazed by the quality of the grass! It lasts long and there is no smell. My Norwich terrier puppy loves to dig in the fresh patch, thank you for coming up with this idea! Pround owner of the Norwich Terrier Puppy :)
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May 2024 by Betty Estremo
Great service! Fast delivery
