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January 2024 by Jacob P.
Golds gym standards have declined significantly. Free weights are usually left on the ground, I get it can be the members but you never see a staff checking the weights. Sanitizers and towels are always empty. I don't see how they raised the monthly membership without improving their standards.
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December 2023 by Sean S.
Josiah in marketing is the worse. Probably the worse marketing ever (used car sales type guy). Ive been a member of golds since 2017 and I have a multi access plan to all gyms except the ones that fall outside of the franchise locations, which gives me more privileges if not the same as VIP. And I've been able to get a guest in for free for as long as 2017. But in failed attempt to up my membership Josiah said that I am not able to despite having more or equal privileges as a VIP (exclusion of the guest). So I canceled my massage plan with golds, which is an extra $10. They also double charged me on the points too for my guest but we shall see if that changes.
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December 2023 by April R.
I'd give this gym a negative 10 if I could, so one star it is. The gym is unsanitary, disgusting and the classes are ALWAYS full with members who don't even pay for them, bc the instructors NEVER check the slips. Very few members and STAFF follow the rules to sanitize equipment. The gym is quick to sign you up, but make it HARD to cancel! Andddd DON'T believe their promotions to refer people because even if you do, they find ways around those "promises" to avoid giving out the free years. I've been fighting them for TWO YEARS now to get my free years, and they keep passing me off to different staff. Alex, the main person, doesn't ever return calls or emails as to mistakes made by HIS STAFF!!! If you're thinking of getting a gym membership, AVOID this gym. Promises you, you'd regret it. There's others who are cheaper, nicer, and sanitation is on par.
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November 2023 by M
Horrible customer service when it comes to managing your membership details and billing info. Even if you have everything in writing and the employee himself states over the phone, during three different phone calls, that they ‘forgot’ and they’re ‘extremely sorry’ it still won’t matter when they direct you higher up after lying about getting the issue resolved due to their mistake.Very disappointed and hope this doesn’t happen to anyone else who has to deal with Chris/Alex.
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November 2023 by Yuto Tito
This place used to be so clean. Really sad to see it go downhill with its cleaning. You can tell they don’t vacuum so there’s trash everywhere. This spot next to the trash can hasn’t been cleaned in weeks.
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October 2023 by Jorge Vega
Great looking Gym, very poor customer service. I apologize for asking if you guys can turn on the sauna in the morning.
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October 2023 by Brian.
Just got scammed out of 600 dollars for getting a personal trainer for my mom and sister. It was 6 classes each but we asked the manager if we can give them all to my sister he said that’s fine. Weeks later my sister was barely on her 5th one and the manager said the classes are over. We said what about the other 7 said he no that’s that.
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September 2023 by Carson Bath
manager didn't intentionally lie and scam people, holding their card/bank information hostage while refusing to cancel membership and/or lying to your face about canceling like they do to homeless people at Planet Fitness
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September 2023 by alan daniel
Golds Gym has a variety of dumbells.Treadmills are very popular so come early afternoon. No steam room though. Great staff.Always keep an eye on your blood pressure.
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September 2023 by Jacob O.
Its a great gym I really enjoy going there but they close super early on Weekends I think they should close more later
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August 2023 by Nichole G.
When I first started at this gym it was kept super clean and if a machine was broken it would be fixed within the next couple days. Currently the womens steam room has been broken and smells like mildew/mold for over 2 months which is super irritating for someone that uses this amenity every time I go. Multiple machines are broken and not working. For such a packed gym broken machines makes it even worse. We pay to have access to these things and if its not available we aren't getting discounts so this gym needs to get it together. Also the kids club doesn't look like it's ever opening again because they don't want to pay someone enough thats actually qualified and attentive to watch them.
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July 2023 by Che B.
LOVE THIS GYM! Very spacious and and has so many amentities to offer. Group classes are great and the staff is really nice. I recommend this gym if your looking for a great workout with a variety of options!
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July 2023 by danielle r.
Tristan is the best manager! Incredibly helpful, above and beyond on his organizational efforts, and creates such a welcoming environment at this location. He has truly turned this location around compared to a year ago, the differences really are quite noticeable. This gym has great open space and plenty of equipment, and now I can say it's kept clean and orderly. Highly recommend, definitely go to Tristan for any and all needs. I guarantee he will deliver!
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July 2023 by bob b.
If you sign up for the "30 days free $1 down" and aren't planning to use it after those 30 days. they will try to charge you the following month. So after signing up cancel within the first 3 days to not get billed. They make it super difficult to cancel but here is the phone number to call. (888)827-9262 good luck
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July 2023 by Rachel Senores
Comparing this to a bunch of other gyms, I absolutely love this place. It might not have a pool or spa, but it does have a separate steam room for women. Every time that I’ve went, the gym was always clean. Also has plenty of squat racks available. I’ve encountered very few equipment that didn’t work, but most of the equipment seems to be fairly new. If you’re new to Oxnard and need a gym, I recommend Gold’s.