-
February 2024 by Paulo Sea
Love the selection of fabrics at this location. Never had issues getting a yard or halfyard of fabric.
-
February 2024 by Abraham Morales
Customer service was amazing even though it was only my first time ever in this store. Highly recommend it to any artist starting to look for decent art supplies!
-
February 2024 by Jazmine Mauricio
Store repeatedly closes before said closing hours. Today, the store closed at 8:45pm. What’s worse is that I saw the employee go run behind the counter and hide. They pretended like no one was there. I saw you. White middle-aged lady with curly black hair. The Caucasity.
-
January 2024 by DJ Andreas
Very messy, disorganized store. Everything is overpriced, especially for being in such a dump. Bad customer service, the employees ignore you unless you happen to be one of their friends.
-
December 2023 by Sue B.
I needed 1 item that was on sale. Door buster and break. It was the beads that were all 2.99 per strand. There was maybe 20 strands to choose from. Of course not the one I needed. I was in 2 weeks ago for the 4/10 sale and the conditions weren't any better. While looks for an additional item I noticed that section was blown out too. Plus go backs were all over the place. The store was a complete disaster. Sad but Michael's and hobby lobby are always in stock. There beads 50% off right now. Shopping online is an option as the manager on duty mentioned but it takes a few days and come from multiple locations. Sometimes they come broken or damaged then there is the inconvenience of the return! There should be some sort of program in place when you run a big ad. See todays pictures below So disappointed in this company
-
November 2023 by Lori D.
I was in the store today, and Vanessa as always gave awesome service. At Check out Coleen the cashier I hope I am spelling her name right helped me with extra coupons, for discounts.. I've never disappointed here.
-
November 2023 by Ethel Palacios
I will never order from JoAnn online ever again! I ordered 3 items and it has been a moth of waiting. I wanted these dia de los muertos buttons for my project ..and added some stuff I really didn't need for the free shipping..not worth it. I submitted 3 requests for a refund and no answer from them.
-
October 2023 by Christina G.
Horrible management. The manager with blue hair is very rude. When I went in a few months back I asked for help with something she looked at me in confusion, questioned what I was looking for with attitude and then threw her hand up to one of her employees to help me instead. Haven't been back to buy anything since!
-
October 2023 by Jennifer R.
Do NOT buy Joann's gift cards. You will be wasting your money as they do NOT work. I received 3 as gifts and two the cashier had to manually put in the card number several times before it worked. The third card (for $40) just plain declined. I contacted customer service and received numerous emails from them asking for the card number and pin. Each time I sent it to them and they would email me back asking again for the card number and PIN number. In my book this is fraud.
-
July 2023 by Sallie Stewart
Has about everything......
-
June 2023 by Crystal Flowers
Dirty. Very low lighting. Almost looks as bad as a thrift store. Cramped
-
May 2023 by Carolyn M.
I've always had a pleasant experience at this store and found the employees helpful and kind. I wrote this review because of the one star review left talking about how the store has mostly fabric, yes the fabric store does have mostly fabric and sewing supplies which is great because their name says fabric.
-
May 2023 by Kaylyn S.
This store is horrible! Two of us went stopped by to pick up a quick item or two, but we were back out the door less than five minutes later. The store has poor lighting, which is especially dangerous since there were trip hazards everywhere! There were pallets of product in the middle of aisles, some with gobs of plastic hanging across the rest of the aisle, products on the floor in many of the aisles, and packing straps laying about. There isn't much besides fabric in the store either. Since the store appeared completely unorganized, we decided that we needed to ask for help. We walked up to the first employee we could find and politely said, "Excuse me...." to get her attention. "WHAT?!?" was the response that was almost yelled at us. We told her never mind and walked away. This JoAnn's is nothing like all the other ones we'd been in. We headed next door to Hobby Lobby and found what we needed.
-
February 2023 by Helene K.
Went to the store today and unfortunately what I wanted had been discontinued. Vanessa the manager jumped right on the phone and found that their Glendare store had the merchandise .and it could be shipped to my local store. OUTSTANDING SERVICE!!
-
February 2023 by Tracey Lucero
Wide variety of items for most crafting needs. Knowledgeable staff, clean store well organized