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January 2024 by Ulises M.
Emmanuel was so sweet and kind also really helpful and gave us great customer service I would come back again
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October 2023 by Sexii Lexii
Great customer service. Very helpful. Nice looking ladies too
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September 2023 by Paul Bottorff
Very nice to get some issues fixedI think that is the first reason to talk withHow much does it cost.
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January 2022 by Rosemary Lopez
Never opened waiting 15 mts
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August 2021 by Kris M
The manager was good for absolutely nothing but looking for ways not to help me I don't recoment this place to anyone who works hard for their money on top of that t mobile phones are disposable
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August 2021 by Larkin S
Not good d
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December 2020 by Agustin Iturbide
Terrible customer service
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July 2020 by Brawl Stars Max Energy
They don't give me the data I am supposed to get when you first pay your phone they told me to go to the store knowing that they could fix it from the store.
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January 2020 by Dad n Julian
Went to get the deal of a tablet and 2 phones!the girl was rude and wanted to sell me the 2 phones and tabket for 310$ she was putting thinfs like cell cover and etc!extra!i got the same stuff at a location in oxnard for the $230 out the door!!i donot apreciate them taking advantage!!I DONOT RECOMEND THIS PLACE
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April 2019 by Ryan b
Always get what you need at this branch. Weather its just a simple question or getting a new phone. Plan changes anything this is the place to go. Great team.
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April 2019 by Dulce Cobian
Always give you great deals on phones, very nice too :)
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April 2019 by Ulises Equihua
Very helpful and friendly customer service
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February 2019 by bOnBoNeSoCaL YaKyBlOoDliNe
The rep. Was awesome. He's name was Ulises. He took he's time to figure out my best options. He was supposed to leave but stayed and took care of my whole account.
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February 2019 by Christine Owens
Metro PCS has the best prices if you research and find the deal. Gina helped me with a new iphone 6s for $199 including taxes. This deal is probably over but there are good deals that come up often. As with ALL phones, ask a lot of questions and read your contract. After over a decade with AT&T who offered me the same phone for $450 plus taxes, I made the switch to MetroPCS.
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January 2019 by Nina McCourt
The staff are friendly and quick to let you know they've acknowledged you coming into their store and the prices are very decent. Service was slow considering when I came in there was someone who was also buying a phone ahead of me and there was only one representative, but that didn't bother me too much. What did bother me is that I was told a pair of headphones would be included with my purchase and then given a total price. I was given a brief explanation of my charges, mentioning my rebate, upgrade fee and taxes but when I went back two days later to get an itemized receipt I realized I was charged 15.99 for the headphones that were supposedly included. Not cool. And even more unfortunate is that they wouldn't honor a refund when I returned two days later, they told me I would need to come back when the representative who sold me the items was on shift (which, they can't tell me when they would be on shift) to talk to them about it. Hm, bummer. I feel really deceived, but learned my lesson. So those of you considering this location, be sure to know that nothing is "included", you pay for it whether you're completely aware or not. So just be just mindful. Also, don't expect any kind of grace here. If something has broke (like a screen protector), do not expect them to give you a replacement free of charge. I feel the representatives there would be better appreciated by the customer if the people in management taught better sales tactics for a company who builds long term relationships. Hope this review helped.
