OMAC Pharmacy is a locally owned business known for providing prescription medications and healthcare products with personalized service. The staff is generally friendly, courteous, and knowledgeable, with usually three clerks working the counter, which helps keep wait times short. Many customers have expressed satisfaction with the dependable service and the helpful attitude of staff members like Jennika, who is often praised for her kindness, willingness to answer questions, and friendly demeanor. The pharmacy also offers bilingual service, making it accessible to a diverse community, and staff members are typically helpful and willing to go above and beyond for their clients. However, there have been concerns raised about certain interactions. One customer recounted a recent experience with a female clerk who displayed disrespectful and impatient behavior towards Spanish-speaking clients, including loud calling and dismissive attitude. The customer, a bilingual speaker, observed that the clerk seemed to enjoy a sense of superiority and treated Spanish speakers poorly, which was upsetting. During the visit, the customer experienced being cut off and misunderstood when providing personal information, leading to feelings of disrespect. They hope that the pharmacist, Jesse, who was seen to notice the incident and is known for being helpful, will address this issue and ensure respectful customer service for all. Overall, OMAC Pharmacy is appreciated for its reliable, friendly service and knowledgeable staff, but improvements in customer interactions, especially regarding respectful treatment of all clients, could enhance the experience further.
reliable pharmacy providing prescription medications and healthcare products while offering personalized service to customers.
December 2023
Nice staff to fill your order, and they are bilingual. Usually, 3 clerks work the counter, so there's very little waiting.
September 2023
Jenikka is always available to help and answer any questions that may have. She always greets me with a smile and is very kind and understanding. I recommend this pharmacy to everyone. Always receive service with a smile
