PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up their orders at their local PetSmart within two hours. Select store locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The reviews of PetSmart are mixed. Customers appreciate the convenient walk-in service for nail trims and the friendly staff. However, some customers have had negative experiences, such as long wait times for online orders, and issues with the dog grooming and bathing services. Overall, PetSmart seems to offer a wide range of pet products and services, but the quality of the in-store experience can vary across different locations.
I've had the best customer experience with David P. I had called in and he answered. He was very professional and upon arriving at the store he assisted me with my needs. Stores need more people like him!!! Very polite, professional, knowledgeable and just fun to speak with!!!
February 2025
Excellent staff, gave me info on what food to get for my cats. Very well informed about the nutritional content.
December 2024
Some of the best most hospitable employees work at this location. :,)
