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March 2024 by Melissa L.
I love this particular store. Jesus, the manager, always makes us feel welcome, and the staff is fantastic. We've interacted with at least 5 different associates during our many visits, and each time, we've walked out of there feeling great. We've had to make a claim, and our troubles were handled right away, and We've continued to go back to this particular store. I've almost left Tmobile, and the staff and the manager of this store changed my mind about leaving. Jesus gave us gifts a national women's s day notebook. I love our phones, watches, tablets, and the notebooks.
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February 2024 by Vicente Cruz
Alex helped me, very good service, thank you
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January 2024 by Miguelordante
Very good service Alex helped me very friendly he took time helping me
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January 2024 by elias mediano
Let me tell you about an above and beyond experience when I had decided to switch mobile carriers and sign up with T-Mobile I was helped out by Evelyn a very well spoken and knowledgeable expert she made the process stellar never have I been greeted with outstanding customer service like such before, provided in depth feedback about the plan and benefits I am super satisfied with my new service thanks to Evelyn!
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November 2023 by Laila Raquel
Thank you Evelyn for being so kind and the first person between 4 different stores that I called to take the time to look for the phone i wanted to be in stock or find out when it would arrive! I'll be asking for her assistance whenever I go in.EDIT:Went back to actually get buy what I needed and Evelyn was so helpful and so friendly with everything that it didn't even feel like a transaction. Even the workers that greeted me were so kind, everyone had a smile and it was a great environment. Very satisfied with the service I received, thank you Evelyn!!
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November 2023 by Maria Martinez
Giovanni was the best ... assisted me in doing a trade in .. was super paintent and Kind ! And the way he got me in and out of the store was amazing !
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October 2023 by Laila S.
Went back to actually buy what I needed and Evelyn was so helpful and so friendly with everything that it didn't even feel like a transaction. Even the workers that greeted me were so kind, everyone had a smile and it was a great environment. Very satisfied with the service I received, thank you Evelyn!!
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October 2023 by Martin Mendoza
Ajay had really good customer service at the esplanade store in oxnard. Thank you Jesus for having amazing associates.
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September 2023 by H Ornelas
David A was amazing. He helped me change to a better plan as well as save money. I also got a lot of great deals on new purchases.
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September 2023 by Jacob Garcia
David at tmoblie was a excellent worker and helper he walked us through the whole process. The service is great always ready for when I need it.
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September 2023 by Rikki N.
Went in to get technical support . I wasnt thresn't to purchase anything , that was evident, and quite frankly, busy as they usually are I was sure they would turn me away. Well, none of that happened..AJ with a big smile and lots of will got us through the process with the help of Christie who was charming and gracious as AJ. it was amazing to me, how 2 people helped me solve a problem that had nothing...to do with them making ANY money taking their time and effort when they really didn't need to. Customer Service at its best!
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August 2023 by Phillip Ortega
I was helped by David at T-Mobile and not only was he a huge help and was able to fix my issues in a few minutes but he did it was a smile and went above and beyond to help. If he's in I suggest working with him. It makes the entire process a lot easier. Thanks David!
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August 2023 by Catherine Arbogast
David A was fabulous. I had a bad experience with T Mobile and swore to never come back. David saved your reputation with me. Will tell others to go to him.
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July 2023 by Jen Moraga
Had a great experience. Great customer service! David was friendly and went above and beyond to correct our account information and tells us all about the current specials!! David was awesome!
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July 2023 by Joe Alamillo
Very help here at this T-Mobile, a lady by the name of Victoria was helping she explained this very well and was patient in my many questions.. T-Mobile is awesome and when you there is employees like Victoria and many others that I have helped me at T-Mobile you walk out of there happy to have done business.
