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October 2023 by Sue K.
We had our propane tank filled at this U-Haul. The tank leaked. We went back to the U-Haul and they would do nothing. Absolutely nothing about it! I definitely would not return to this place!
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October 2023 by Logan D.
Manager "Javie" is extremely rude and doesn't know what he is talking about. Couldn't answer simple questions. Go somewhere else.
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October 2023 by J M.
George is amazing!!! Every time I go, he is always so understanding and accommodating. He is known for working two registers at one time and helping people with their phones and QR codes. I love this mindset and work ethic. What is says is "I understand". We are in the midst of big transitions, life changes, major moves. At the very least we have got a busy day or a busy few moments ahead with multiple things to juggle and manage. The fact that you are met with someone who gets it and works hard to make the process as quick and trouble free is super helpful. I would highly recommend George and the U-Haul spot for your moving needs. Why because they actually care about the person. Kind relatable professional. He needs a raise!!!!;)
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July 2023 by marie g.
I wish I could give this place negative stars! Where do I begin, 1st off, we picked up a truck to move a few items about a week ago! Upon arrival, the guy who helped us was very rude & condescending his mannerisms were very unprofessional. It was actually amazing. We were able to complete our paperwork with as many interruptions from the individual . Had it not been crucial to move the items we needed to, I would have turned right around & walked out of this establishment. He gave us the keys & basically said it's around the corner. Upon getting in my spouse, looked at the gas gauge & saw that it was at exactly 3/4 of a tank. We did our errands & returned the truck an hour earlier than scheduled, but we had put gas first, making sure it was at the exact 3/4 of a tank we had rented it at. The same guy who couldn't even show us where the truck was, quick to check the gas gauge upon our end of service, he said that we didn't put enough gas & were going to be charged $12 to put more in, but according to my bank statement it was $17.98. I usually don't complain, but since I know it was exactly where I had picked it up at I was very upset. Over all this was a very BAD EXPERIENCE, & I don't appreciate liars & thieves who run businesses like this, I will not be using this business again nor will I ever recommend it to any family & friends. Make sure if you are in a bind & have to use this business, take pictures, or the workers will screw you!
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November 2022 by Heber P.
They locked me out of the back of the truck wasted my time and cost me an hour of a worker's paid time. No one's available on the phone and the manager is not on site and unreachable on the number on his card.
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October 2022 by Juan R.
I dealt with the manager when I arrived , friendly and professional , guided me through the App. No more paper all done electronically. Fairly easy to use, quick in and out to my truck. They have plenty of trucks and even upgraded me to a newer truck since my assigned truck was in the back of the lot. The truck was on fumes but they helped a credit when I returned it with 1/4 tank. When I returned the truck Sean and his staff were awesome! They checked me out in less than 5 minutes. Highly recommend this location.
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September 2022 by tammy c.
I was sent to this location by uhaul needed trailer for honda crv 2002 was given trailer to tow up to Bass lake ca that was big enough to haul a 19 60 Cadillac. I was towin with 2003 toyota tundra 4.7 v8 rated 5ton. They wanted to use me and my truck to haul this large trailer that was twice the size i needed to bring back to there location in oakhurst. I ended up having to tow trailer back to oxnard location. Got money back but spent 2hrs each way gas mileage due to traffic. I saw uhaul trailer size on road today 1/2 the size would've worked. There just tryin to save money. Never again