U-Pack, a service of ArcBest, offers a convenient and affordable way to move long distances. Since 1997, over 1.5 million people have used U-Pack to move across the country, covering over 2 billion miles. The service works by allowing customers to load their belongings into ReloCube containers or trailers, while U-Pack handles the driving and delivery. Many customers appreciate the cost savings compared to other moving options like PODs, noting that U-Pack is often less expensive. The company provides clear communication about the progress of containers and delivery times, with pick-up and drop-off generally being timely and straightforward. Customers often use packing blankets, sturdy boxes, and tarps to ensure their items arrive in good condition, emphasizing the importance of proper packing. The service is praised for its flexibility, allowing customers to unload in multiple trips and choose delivery dates within a broad window. Drivers are described as professional, and there are no hidden charges, which adds to the overall positive experience. Some users recommend placing an air tag on the container to track its location, as occasional issues with containers ending up off-route can happen. Overall, U-Pack is seen as an easy, reliable, and cost-effective option for those willing to handle some of the packing and moving tasks themselves.
The move was a lot less expensive than Pods (have experienced both now). I was communicated well about the progress of the container arrival. The delivery man did a great job getting the container to close to my condo, even though the truck had to be left on the street.
October 2022
Wonderful service. Professional drivers. No hidden ups an extra charges like other companies. We moved from California to Tennessee. 1 truck for the house, the 2nd for business. One we paid for s guaranteed delivery date and the other normal delivery. Both were great! Highly recommended.
March 2022
Cannot say enough good things about this company. Our move went smoothly and their communication was just perfect the whole way.
