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February 2024 by Google User
This is a nice UPS Store, it has great atmosphere, and friendly staff and employees! This much nicer location than the UPS Store in the Fremont Shopping Center! 5 Stars for this location!
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January 2024 by Toni Rene Weaver
Great people and service
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August 2023 by Dan Willhite
Tasha and Jennifer make this place run like a perfect machine! Great people and great service!
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August 2023 by Sonya P.
I went in and sat down on a open computer, that didn't not have a sign saying not for public use. The women behind the counter was so rude when telling me it wasn't for public use. Suggestion: Put up a sign that says not for public use. Please lower your tone when speaking to your customers! You sound like you were scolding me for sitting down!
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August 2023 by Tim R.
Horrible customer service. They charge you for everything, if you need a little tape they have to charge. After they charge you for the box and shipping which I completely understand.
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May 2023 by jim cowell
Awesome service! Very friendly and always helpful. I have been going here for years and they are great. Best UPS Store ever - and I have been to many.
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May 2023 by Rebecca G.
Conveniently located in the Seabridge plaza where vons is-Parking is always a nightmare but plenty of it, just be patient or park far away :o/I do a lot of shopping on Amazon and often need to return items. I ALWAYS bring them here! It's fast! Easy! Simple! The staff here is always so friendly... They offer a variety of services here as well. Highly recommend!
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March 2023 by James Johnson
We simply asked for a two page notary and we were told the customer service was going home early and raised her voice. It was an easy task and we did not say anything until she was yelling at us. When customer service acts like they are the actual customer and not the employee and when they hate their actual job then please work somewhere else. I been coming to that store for many years and now will go elsewhere now. The last time we visited we were under a lot of stress and confusion dealing with a notary for three USA States and International transaction for more than two months. The staff were so helpful and went above and beyond to assist us. It was a very tough and emotional situation so today I was in shock we simply went there calmly to get it signed and when I said we will simply go somewhere else now the clerk was still yelling at us as we were leaving still with our backs turned to her and leaving she was still yelling at us. If I was the owner I want my customers coming to me for our bottom line profit regardless of the customers are in a good mood or bad mood I will want my staff to provide my customers service with patience. So today I must provide a harsh rating as I was in a good mood and quiet when I entered the store only to have the very short clerk yelling with a raised voice and I had stood there and said nothing. Bad vibes there clerk playing the victim because she is petite and I said nothing. She acted like she was the customer and self entitled when she acted like a child probably does this at home when she does get her way.
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March 2023 by B R
Always friendly and knowledgeable. No complaints.
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December 2022 by Rosa Dominguez D.
Worst service I have ever experienced. The representative was loud & rather aggressive while I tried to decide what to shipping method for a Christmas package to a niece, but she told me I was getting mad. so I left. Never seen this behavior from a business before. Doesn't even deserve one star.
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December 2022 by armand mora
I have had box at UPS Seabridge Oxnard for 9 years and all employees, Dave, Jim, Jennifer, Natasha all very friendly professional, polite and I go to this store 5 days each week, don't believe any bad reviews about this UPS Store !!Bryan
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November 2022 by Dan O'rama
Great service! I get a lot of Amazon packages and the staff here are very efficient and friendly!
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October 2022 by Vaughn Arroyas
This is a terrible location. The female cashier was really rude and disrespectful. I had 3 Amazon returns and the first one was put in wrong by Amazon stating Customer pack , I had it in the box and all it needed was. A few strips of tape but she said no so I said let’s check the other 2 and that’s when she said “You can read can’t you” and when I said I was going to call Amazon to get it corrected she told me to get out of the store to do that . When I told her I was going to call while there so I didn’t have to drag the box around she said she was getting the owner to throw me out . Very poor customer service. People shouldn’t be treated like that . I feel like she was profiling me and didn’t like the way I looked. When I went outside 2 other people told me that they are rude at that location and I should use the one up the street .
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April 2022 by Roger Franklin
Some errors can happen when you work with UPS on volume, but overall they are doing a good job.
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June 2021 by Amy M.
Everyone who works there is super friendly except for the one older gentleman who doesn't even acknowledge customers when they come in and continues to do whatever he's doing. I don't expect him to drop everything and help me but a nice "hello someone will help you shortly" goes a long way especially when you're the only customer in the store.
