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December 2023 by Joshua S.
Greeted at entrance. Then I asked for help and was given options. The check out was fast and easy. I paid with card and cash. Cashier helped me do that. The staff here are always helpful when I shop at Christmas Time.
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September 2023 by Anna Martinez
Good deals on bras and panties
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September 2023 by Teryn S.
Today I went to vicky secs to get a a new bra and the girl who helped me, Britney, was totally awesome. she made my visit very pleasurable. She was extremely attentive and helped me find exactly what I needed. I'm loving my new bra! Thank you Britney!
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June 2023 by Patricia Moreno
Not enough customer service
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May 2023 by Shane P
Thanks for all the good times I had after the sale. Much Love.
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March 2023 by o.s.r .1
Always supper nice and very attentive to customers. Especially, in the undergarments section.
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March 2023 by Negar M
Experienced an unprofessional encounter from staff on Friday Feb 24th 4 pm with VC store when I went to return a perfume and gift card. They had asked me to come back with physical card for a refund a day before. Kept me waiting after a customer while my gift card was on their desk, they handed over my card to next customer by mistake even after I let them know they argued with me eventually they stopped the customer on his way out, kept me waiting for a long time to clear up their mess with customer #2, also asked me to wait after customer #3 work is done, when I asked there was no apology just that I have to wait until they figure it out, once line was empty they turned around telling me we cannot refund your card, I asked them why they would tell me this after such a long wait and this is bad customer service, the store representative took this personally even after I let her know I am talking about VC store customer service, she got aggressive on purpose and very unprofessionally called me "rude" because I asked for better customer service while I have not used a single offensive word or anything, she handed me my merchandise and told me if you do not like my service leave the store I immediately left. I have never experienced this unprofessional behavior in any other store. This could be handled professionally and politely in a very different way. Will never go back to this store. Update: I called VC telephone line they were nice, apologized and said they will refund the money.
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March 2023 by Negar Moghimi
Experienced an unprofessional encounter from staff on Friday Feb 24th 4 pm with VC store when I went to return a perfume and gift card. They had asked me to come back with physical card for a refund a day before. Kept me waiting after a customer while my gift card was on their desk, they handed over my card to next customer by mistake even after I let them know they argued with me eventually they stopped the customer on his way out, kept me waiting for a long time to clear up their mess with customer #2, also asked me to wait after customer #3 work is done, when I asked there was no apology just that I have to wait until they figure it out, once line was empty they turned around telling me we cannot refund your card, I asked them why they would tell me this after such a long wait and this is bad customer service, the store representative took this personally even after I let her know I am talking about VC store customer service, she got aggressive on purpose and very unprofessionally called me "rude" because I asked for better customer service while I have not used a single offensive word or anything, she handed me my merchandise and told me if you do not like my service leave the store I immediately left. I have never experienced this unprofessional behavior in any other store. This could be handled professionally and politely in a very different way. Will never go back to this store. Update: I called VC telephone line they were nice, apologized and said they will refund the money.
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February 2023 by Negar M.
Had an unprofessional encounter last friday 4 pm with VC store when I went to return a perfume and gift card. They had asked me to come back with physical cars for a refund a day before. Kept me waiting after a customer while my gift card was on their desk, they handed over my card to next customer by mistake even after I let them know they argued with me eventually they stopped the customer on his way out, kept me waiting for a long time to clear up their mess with customer #2, also asked me to wait after customer #3 work is done, when I asked there was no apology just that I have to wait until they figure it out, once line was empty they turned around telling me we cannot refund your card, I asked them why they would tell me this after such a long wait and this is bad customer service, the store representative took this personally even after I let her know I am talking about VC store customer service, she got aggressive on purpose and very unprofessionally called me "rude" because I asked for better customer service with no offensive word or anything, she handed me my merchandise and told me if you do not like my service leave the store I immediately left. I have never experienced this in any other store. This could be handled professionally and politely in a very different way. Will never go back to this store.
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January 2023 by Janet Q
Love the selection. The team is always helpful. So much to choose from!
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November 2022 by MISS Julesinwonderland
Nice store & layout. Always stocked up and the lighting is romantic. The ladies were very nice and helpful here.
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November 2022 by jules inwonderland
Nice store & layout. Always stocked up and the lighting is romantic. The ladies were very nice and helpful here.
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October 2022 by Kirstin Lawrence
Super friendly staff, nicely designed store.
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September 2022 by Erica G.
Who else waits 2 hours before a wedding to look for the appropriate under garments? Anyone? Welp ... I spent some hours going store to store looking for a strapless bra. Couldn't find it anywhere. Man! I was stressed! I mean ... I wasn't going to look fierce with straps showing. I mean come on! I think the young lady that assisted me saw my frazzled face and kindly helped me. 50 plus bucks later, I am ready to dance the night away! Now I usually don't spend this much on a bra but hey it's VS . I also waited last minute so I kind learned my lesson. Anyways, great customer service. I was measured and I know know my true bra size. It's a win overall!
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June 2022 by FiyazTV
Customer service is great they greet you and help you find what you need.
