-
January 2024 by Jodi Roth
I built a brand new home which was completed about 3 years ago . I purchased every single appliance from WDC. From the washer/dryer to every single kitchen appliance. Since purchasing , I’ve had nothing but issues . The latest issue is the most disturbing . The dryer started making a super loud noise like a lawn mower was in my laundry room. The dryer was the only appliance that I purchased from them that hadn’t yet had any issues. I call the repair guy and he says , whoever worked on this before didn’t put two screws back in . I said no one has worked on this dryer . He says they must have because there’s writing in the drum . I said def not since I’ve had it . He says I don’t know what to say other than a new dryer shouldn’t be waking after only three years . You need a new dryer belt to the tune of $400! So it appears , I was sold a refurbished dryer and told it was new and paid the “new” price. These people are shysters and will tell you anything just to make a sale. Buyer be ware. I’m thoroughly disappointed with my experience .
-
January 2024 by David Bednarczyk
We had previously purchased a new refrigerator from WDC Oxnard in Nov. 2021 as neither Home Depot nor Lowe’s could deliver one to us next day. WDC had what we wanted in stock and delivered next day as requested. In December 2023, we decided to replace our oven, microwave, and dishwasher and went right over to WDC where we were assisted by Abul who helped us find just what we were looking for. The new dishwasher developed an issue right after the install and needed to be replaced. We spoke with Chanell, the store manager, who immediately contacted the appropriate department, and another dishwasher was ordered and installed ASAP. We are very happy with our new appliances and truly appreciate the great customer service from Chanell, who handled the dishwasher issue to our satisfaction, with courtesy and professionalism. Thank you Chanell, Abul, and Maria for taking such good care of us. We will definitely recommend WDC to our family and friends.Barb and Dave B.
-
January 2024 by Chris Carter
I needed to replace my refrigerator that quit working and WDC in Oxnard is always my first choice for appliances. The experience from beginning to end couldn’t have been better. The staff that answer the phone are polite and helpful. Chanell was amazing and did everything in her power to help me find a refrigerator to fit my space with all the features I wanted. Chanell kept in contact with me to make sure everything was going according to plan and kept me updated onthe status of my order. Jesus made the delivery go perfectly. He and his coworker were very careful removing the old refrigerator. I was concerned that because the refrigerator was heavy it might scratch my wood floors. Jesus cheerfully used a shipping pad and plastic runners to protect my floors. Minutes after the installation I got a call asking me how the delivery was! Thank you Chanell and all your employees for top notch customer service!!
-
January 2024 by Craig Link
Chanel & Linda make things happen for the contractor world. I am a contractor and the follow up and deliver!
-
December 2023 by Lydia Merrill
In the last 5 months my husband and I purchased an oven and microwave and a refrigerator from WDC! I will no longer go to Home Depot or Lowe’s for my lg appliance needs! From the moment I stepped foot in the door the customer service was like no other The store Mgr Chanel was amazing very knowledgeable on her inventory, and our sales person Sarfaz was one of a kind, I wasn’t sure of the exact measurements of my oven and microwave and within 20 minutes of me, leaving that store, he came to my house to measure to be precise in all my yrs of buying appliances I have never been treated this way! They are definitely a 10+ storeThank you again Chanel, Sarfaz you have our needs at heart so you have my business! Sincerely John Lydia Merrill
-
October 2023 by Krystal Morales
Chanell is amazing- needed a small fridge and she helped me get 1 asap for my needs. Spoke to her outside of work, she talked me into coming in, never been to WDC before and thought the showroom was beautiful. Sarfaz & Mahmud helped load it and will be for a mattress very soon
-
October 2023 by tim albrent
Chanell and Sarfaz were extremely helpful. Stopped in for a new dryer and left with a washer as well....couldn't pass up the deal they were offering.
-
October 2023 by Trish Robles
I highly recommend WDC Oxnard for any new appliances needs. In the past year I have needed a new dishwasher, refrigerator, and washing machine, and Chanell and Maria have been so helpful and knowledgeable at each step of the process. Their delivery drivers are always courteous and prompt. They always have the best customer service and I will never shop anywhere else.
-
October 2023 by Breanna Burke
My dad Jack recently went into Wdc to look for a new dryer for my grandma. The two most wonderful ladies, store manager chanell and sales rep Maria, were unbelievably helpful in picking out a new dryer. The process was very helpful and enjoyable. Everything went very smoothly. The dryer was delivered the next day right on time. The whole experience absolutely perfect! Thanks to both of them!!
-
September 2023 by Destiny Avina
I’m writing review for my friend Dennis Solomon. He shopped in this store in the spring of this year and received his product last month in August. He was not only extremely happy with the service that he received but also the products. Sarfaz, assisted him with picking his products and was extremely professional and kind. The manager, Chanell, followed up with all of Dennis’ needs and requests. She runs an amazing team and building.I highly recommend WDC in OxnardHappy customer!
-
September 2023 by Yvonne Walker
My daughter and I went into WDC in Oxnard to look for a refrigerator for her home, as soon as we walked into the store, we were greeted with such welcoming faces. Chanell and Abul asked how they can help, they led us to the refrigerator Abul explained all the differences of each refrigerator she was interested in and he allowed her to choose what would be best for her and her family, without any pressure of going out of our budget. We were in and out of there quickly and happy with our purchase. I will definitely recommend WDC to my family and friends.Thank you Chanell and Abul for your Assistance and thank you to WDC crew for making us feel welcome you are all the best
-
August 2023 by Sirpa Hessel
I loved Sarfaz and Chanell! They helped me buy an oven and microwave to fit an older home! Great service and genuine advice! Highly recommend!
-
July 2023 by Sandy S.
Unfortunately Yelp only takes 4 stars, I would have given 10 out of 10 stars. Kameron and Chanel went over the call of duty to ensure that I received my appliances. I would recommend WDC Kitchen & Bath Center to anyone that is looking for quality appliances and superior service.
-
June 2023 by Lauri L.
Today is Wednesday. Charnelle at WDC told me yesterday to wait 24 hours to hear from a number in Moorpark. Freaking out on my timeline to move, called and spoke to Chuck. He understood and was very kind, said he'd follow thru with this and forward to Charnelle. Recd a call from her at 9:30 am. She was rude and dismissive to my husband. In turn he became upset and snapped back at her. He was very upset. Nothing was resolved, she reiterated we have to wait the 24 hours which is 3pm today. She actually told my husband that the licensed plumber we paid out of pocket "may have installed it incorrectly". No, he did not: the dishwasher has a hum- it's a defective component. So, I called back and spoke to her, asked why she'd been rude. She went off on me and accused me of being rude to Chuck. She hung up on me. WDC- you've got a customer service issue. Tuesday: After Lowes screwed up I ordered a dishwasher from WDC. Kameron was lovely. Everything seemed to be on target. Yesterday the dishwasher arrived - they wouldn't install it because we don't have a hole in the sink for an aerator- no problem. Got Conejo plumbing to install- good guy. Conejo Plumbing spent two hours. Guess what? WDC sent me a defective dishwasher. I paid this guy to install a defective dishwasher. What does WDC say? Wait for a call from Moorpark. Are you serious? I have ordered and paid for a dishwasher, paid for installation and they sent me a defective appliance. I am moving! I do not have time for this. Now they say I have to wait 24 hours for a call back to get a replacement. That doesn't include installation! What a cluster. WDC needs to get their act together and replace this dishwasher immediately . I am running out of time. Beware folks.
-
April 2023 by Jenn Holguin
My Aunt needed a fridge for her new home in Vta but is not driving anymore and I contacted the Mgr Chanell and she was more than happy to come measure at her home stated she didn't live far from her. This is is service at its best. Chanelle came over and was more than polite she was fun and my Aunt was extremely comfortable. The next day she received a call from Abul and he listened and got me everything she needed. It was delivered and install by 2 great drivers Jesus & Clementine and were more than happy to be there. Overall a great experience and highly recommend.Rosita Rivera of Ventura
