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December 2022 by matt Ryan
This place is the best paint store in town. They are so helpful and very knowledgeable. Josh helped me out today and was very on top of everything and called me when the product that I was looking for came into stock. It restores faith that small town stores and good businesses are still around.
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November 2022 by Sarah D.
I was so thankful for the expert service I received from Kevin at Kelly-Moore in Pacific Grove. I had a hard time imagining what the little color samples would look like on my big house. My eye is not trained to easily see what colors will look good together when magnified on a house. I needed a lot of support in finding colors that I would be happy with. Kevin was patient. He never appeared frustrated or inconvenienced by my multiple trips into the store to find the right colors. Kevin was very personable. While he worked to support my quest, he felt like a friend that I was happy to see. It made the challenges of finding colors much more pleasant. Kevin's knowledge and skill with color and presentation was the biggest asset in my paint purchase. He understood my style and preferences, then was able to guide me to beautifully successful colors. I love how my house turned out! Though the supply may not be as large at this location as others, the customer service shines far above. Every time I walked in, I was promptly greeted by friendly knowledgeable staff who wanted to help. I did not have the same experience in the Seaside location. I applaud management for the quality employees they maintain.
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March 2022 by Holly S.
Having a crew ready to paint, and low on paint, I went early to the PG store to get a gallon match. Worker said he'd do it after taking care of customer and call me. I told him the crew was waiting and to please hurry. No call a couple hours later, so went by. Worker gone; other worker said he must have forgot. Waited another hour and paint still not ready. Very poor service that cost me money. I will definitely use a different paint store from now on, and not recommend them to anyone.
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September 2021 by Tammy Falk
Good service here
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May 2021 by Bob Felice
A store for professional painters, but you will find that a homeowner such as yourself is also welcome. And don't be afraid to ask for advice here ?
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February 2021 by Paul Robarts
Best staff in the area, professional and friendly. Mark Velazquez is extremely knowledgeable.
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January 2021 by Tammy
Good service here
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December 2020 by jon lykins
Kevin and Megan are so helpful everytime I come here. They always help me solve my paint problems!
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October 2020 by Kathleen E.
Love the exceptional paint expertise and color selection help they happily provide! And they have a great, helpful attitude at a time when service and attitude are missing from out world. The Store Manager himself dropped everything to help resolve a difference of opinion my team had on which color would work best with the new flooring I had ordered. He could see the subtle color differences we were missing. And, he had a helpful Historic Paints brochure which showed me all the paint colors in the Retro look we were going for and in the flooring sample I brought in. Wow! What service! The Pacific Grove Kelly Moore store is a hidden jewel in our community. Great paint + great service made my job easier!!
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September 2020 by Don Walling
Super helpful and friendly. Even helped with recycling paint.
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August 2020 by Robert Kaelin
Helpful service with a great selection
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July 2020 by Debbie Y.
We have always used the big home improvement store in town, however, my contractor highly recommended Kelly Moore and now I know why! They matched my desired paint color PERFECTLY (I mean you can't tell the difference), they were fast and SUPER friendly. Kevin helped me. He was knowledgeable, gave me great advice and carried everything out to the car for me. I will never go anywhere else from now on...and we paint A LOT :)!
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April 2020 by Ruby D.
I have had the most amazing customer service from Amber who is the female employee at this establishment. I had called looking for a respirator that I could use for daily activities during Covid. They only had a full face mask which would not work for I wear glasses. She asked me for my phone number and told me that she would call me if and when they got half face masks in. To my surprise the next day I received a text from her showing the picture of the face mask telling me that they had just received them in the store. I thanked her profusely ! I sooooooo appreciated her follow up. Amazing Customer Service. Amber went above and beyond! Highly recommend working with Amber!
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April 2020 by Zach Thomas
Kevin is by far the best worker in that store. Please whoever owns this store give the man a huge raise or bonus. He decorates the store on holidays and is always in a great mood. When it comes to customer service Kevin and the staff at PG store are the best.
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March 2020 by Mark goings
I’ve been using Kelly Moore paints for years and have been extremely satisfied with Kelly Moore. The staff at the Pacific Grove store are great, especially Kevin, who remembers names and treats you like family. I like the fact they help me keep on a budget with suggestions that save money while doing the job right.
