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April 2024 by Dan F.
Nice lady but I bought something there today and everywhere else it is less than half the price I was charged for the product. Maybe she typed the wrong price in the cash register? I'd buy there again for the convenience but I'd rather wait a few days for shipping and save $25. Times are tight!
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September 2022 by J T.
The woman who owned the store was very nice, good selection, excited for their events!
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July 2022 by Kylee S.
Not only was the selection choice for the shop sub-par at best, the staff was horrible and rude. I was unrighteously getting suspicious looks and even got suspected of stealing! I don't want to come back here and I felt so uncomfortable in an already awkward circumstance. If you are new to these types of stores do not go here.
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October 2021 by Becca C.
I went in looking for some toys and walked out more than pleased! Denae was very helpful and outgoing. I'm definitely coming back :)
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August 2020 by felicia f.
With covid times things are so weird. The lady here made me feel super comfortable & she explained everything I was looking for in a very professional manner. I was so thankful for them to be open right now to even buy things in store. They have such a fine selection of lingerie for all sizes & they have soooooo many toys. With a very knowable no judgey staff you can feel safe with making your bedroom purchases.
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February 2020 by Robbin M.
This place had the RUDEST lady working there & I mean RUDEST !! She wouldn't leave me alone when I told her I didn't need any help but she insisted on helping me, the third time I told her I didn't need help she called me weird & stupid ! Then when I got in a defense & left the store, she followed me outside to my car & yelled at me there ! Horrible customer service, would never recommend anyone going there if they're going to be treated like that
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December 2019 by Megan L.
Denae was very awesome! We didn't realize they closed and she had stayed open an extra 30 minutes to talk to us and answer our questions! She was extremely helpful and the store had a great selection. Definitely cheaper than couples therapy (;
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September 2019 by Nicole C-Morgan
Being in the Monterey for just one day my husband and I happened upon this shop. This was probably one of the best customer experience Moment I’ve ever had. We had a very specific need and the staff went above and beyond chatting with us and helping us find what we needed. Even further than that hooked us up with some resources for why we were in town. We will be sure to visit again when we are back in a few months!!!
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August 2019 by Daryan Nolan
Awesome place and amazing staff! The lady working was so patient and helpful even though we ended up coming close to closing. Interesting variety of stuff and walked out with a bunch of cute things at an affordable price.
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July 2019 by Toast B.
Unhelpful staff that made the visit uncomfortable. Dirty store and small (but exorbitantly overpriced) selection. Prices not clearly displayed, and when checkout came price was ridiculous, but the employee had already opened the box breaking the hygiene seal) was then pressured to buy. Staff also appeared high on the job
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June 2019 by anna mcguire
Lovely little boutique. The woman who was there Saturday night was so helpful and friendly. She asked if there was anything we were looking for or if we needed help. When I had questions about a toy she was knowledgeable and very straightforward. I found something I wanted however it was out of stock. She did offer to ship it to me since we are from out of town but i wanted it now lol. That was really my only complaint. Otherwise it was nice.
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June 2019 by Kristina Siino
This shop is a favorite place of mine to stop at when I'm in Monterey. The owner is very friendly and super helpful, and she has a wonderful selection of products.
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June 2019 by Kayla C
They never seem to be open when I try to go. Yesterday which was Saturday they were closed and it was almost noon. I took my business somewhere else.
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March 2019 by Nestor S.
Just awful. From the customer service to the terrible, over priced plastic toys..... this place is just one big mess. I have been trying to stop by here off and on for over a month but something as simple as keeping the hours that they say they are opened seems to hard for this group. Then when I finally catch them open (clearly by accident probably) I made the mistake of asking the smelly, pseudo employee playing on her phone to let me know how much one of their many non-priced items costs, she rudely tells me "I don't know... like $7.99.....$8.99?...I'm not sure...." then right back to looking at her phone. I'm just curious, when they were at their last location they had a help wanted sign up for almost a year, then they move to a new location (and no kidding, they kept the same crappy 70's whorehouse feel even though they were in a new location) and I'll be damned if that same sign hasn't been up for another 4 months. Is the girl behind the counter who you plan on replacing? Is it the manager or the owner that you're going to replace? Short of leveling the business I don't know if there is a way to fix it. It seems like the only effort they have put into their business is to fake good reviews on Yelp by friends and family members. Good luck in whatever endeavors they choose to go into, but maybe retail and customer service shouldn't be involved if they want to be successful. A thrift store maybe?
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December 2018 by Christi G.
Nice store but I had a bad experience. I should have left at the first whiff of nail polish, rude remark, or any aloof and condescending action. I was so tired and everything is overpriced. They should have sold me the sample size lube instead of a $10 tea light. Never going back.
