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January 2024 by Sue Craver
Worst mani/pedi ever. I got a gel manicure and she sold me on a pedi upgrade bringing total to $105. I didn’t put my glasses on to look at the finished job until I got into my car and I was and am appalled. Cuticles were not touched except by gel which covers them. Toenails, which I didn’t have polished, are ragged. I gave her a healthy tip bc I was unaware at the time of the terrible job she’d done. I won’t go back.
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January 2024 by Joseph Ward
They ruined our daughters first experience getting thier nails done. They said they were to busy, but then said it was fine, then only painted their nails and demanded a tip. This might be a good place for adults but we were really dissapointed. Maybe they have a steady clientele and are not open to new customers.
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November 2023 by Elena M
I had an incredibly disappointing experience at this facial waxing place. The service was rushed, and the staff seemed disinterested in providing a quality experience. This was my first experience and I trusted the service girl. The waxing itself was not thorough, and I left with patches of hair still remaining. Next day I expected to have some skin discomfort, but seeing micro-burns and very bad allergy reaction all over the face - definitely not. Overall, I was unsatisfied with the service provided and would not recommend this place to anyone seeking a professional and thorough waxing experience.
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September 2023 by Brianne Fitzgerald
I called on a whim and they got right back to me and got me in for a pedi. Lovely and efficient.
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January 2023 by Caroline MacDonald
Great service, clean facilities and friendly staff. Highly recommend.
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November 2022 by Heidi N.
This place is amazing. They squeezed me in during the holidays, and Tony did my nails so well and so quick. I couldn't believe it. Great experience.
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June 2022 by Simka Dolowich
I really love my nails! They are perfect. The workers were so kind to me and they did a great job!Services: Manicures
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June 2022 by Danielle P.
Mai is the best when doing nails especially if you want unique nails. The lady who does my pedicure awesome as always! Highly recommend!
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June 2022 by Cinthya A Prz
My absolute favorite place to go, always get my nails done ? here they are so friendly they treat everyone with love ❤️ they do such a clean and amazing job they are so patient I love this place ✨Services: Manicure
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May 2022 by Cynthia Amaya M.
My absolute favorite place to go, always get my nails done ? here they are so friendly they treat everyone with love ❤️ they do such a clean and amazing job they are so patient I love this place ✨Services: Manicures
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March 2022 by Nikki T.
While in the shopping center saw the shop had just opened and dropped in for a pedicure. What a disappointment. The clean up, file, clip cuticles, scrub feet portion lasted less than 10 minutes. The rest of the time was spent with the nail technician rubbing lotion on my legs. Then used a cold towel to wipe the lotion off my I quite honestly can and have done a better job at home while watching tv. She looked absolutely uninterested in her job and appeared to care less about the being even remotely thorough. Lesson learned. Do not come here again as it is a waste of money.
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November 2021 by A. Rose F.
This review is from a few years ago but was one of the worst experiences I've ever had in customer service. Went in for a scheduled manicure and lip wax and things were fine at first. But the nail technician kept trying to upsell me on services. It started during the manicure, which was fine but nothing to write home about. And not just nail services. When she was doing my lip wax she kept making incredibly rude comments like, "Oh your lip is so bad... you kiss your boyfriend with that lip?... you have way too much hair here you can't go out in public like this..." I mean AWFUL things to say to anyone let alone a polite customer. Yes I had hair above my lip, that's why I came in for the service... but it was not a noteworthy amount of hair. Then she kept asking if I wanted other things waxed, starting with my brows and then moving onto my arms. I'm a mammal, I have hair as nature intended. I don't appreciate being shamed for it. If I want an additional service I will ask for it, I don't need recommendations from the "professional" who is somehow against women having hair anywhere on their bodies. There is no excuse for this. I left almost in tears and wish I remembered the young woman's name. Needless to say I never went back and strongly do NOT recommend this establishment. Try any other nail salon in Pacific Grove/Monterey and you'll be happier.
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October 2021 by Meghann Sharkey
Not very impressed with this place. My friends’ nails looked good, but my nails were rushed & you could see the brush strokes on my gel manicure. They use some brand of gel polish that I’ve never heard of.
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October 2021 by Melissa Nonella
I dont get my nails done often what-so-ever. But when i do..these guys are my favorite local go to!
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July 2021 by Milla M.
My pinkie finger was missing a chunk because the nail tech over filed. My cuticle on my ring finger bled because it got drilled. Only got top coat on one hand? (why) My thumb is also infected.
