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April 2024 by Pamela M.
We took our skittish cat to see Canyon for a bath, dry, and a shave. She also cut her nails. We told Canyon that our kitty was a scaredy-cat and she might try to bite her during her spa day. When we picked her up, Canyon said that there was no problem at all really. Our fur baby was a little bit afraid of the bath but overall things went pretty smoothly! We were amazed! We will be back for sure! Oh, did I mention that my daughter's name is Canyon, cool,huh? Thank you so much for your patience!
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April 2024 by Olga P.
Very convenient spot to wash our rough collie. I basically stopped taking her to the groomer because it is not worth it anymore.
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March 2024 by Gina H.
Mikayla and Jupiter do a fantastic job with my dog! He doesn't like around his feet trimmed and they are so patient with him!
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February 2024 by Sylvia H.
Canyon is amazing and very good with my dogs. She was the only groomer who actually answered her phone . I totally recommend her .
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February 2024 by Jennifer L.
I recently saw Canyon here to groom my two Pomeranians and she did an absolutely fabulous job! One of my dogs is 15 and has always been complimented by all groomers at how easy he is to groom and how mellow he is. I took him previously to Petco and unfortunately, the groomer there traumatized him. This has never happened before and I was a little worried for Canyon as I thought Ozzie might be difficult. However, when I picked him up, she said he was fine and she had no issues and I was completely relieved! This tells me that she has excellent bedside manner and is great with dogs even ones that may be more sensitive. My other Pomeranian, Elvira, is also a rescue and has come along way in her grooming journey (when I rescued her, her previous owners did not groom her, and she had her hair and locks). Elvira seemed comfortable and at ease when I picked her up. Canyon did an amazing job on both of them. They both came home very happy, clean, and freshly fluffy and groomed. She really listened to me as to what kind of haircut I wanted and was open to feedback and making sure I cut them the way I wanted them to be cut. She was also extremely efficient and fast and it took her about 2.5 hours for them both. It has been so hard finding a great groomer in the area and I think I have found my new favorite groomer. She was also very sweet and friendly. Her prices were good and reasonable. Stone's pet wash is conveniently located and there is some parking in the back or in the front of the main shopping complex. I highly recommend her.
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November 2023 by Sarah V.
We absolutely love coming to stones pet wash, one of a kind! The staff are always welcoming and and the service is excellent. They have a limited selection of pet wash and towels. I highly recommend bringing your own supplies and calling ahead of time to make that they are open.
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August 2023 by Richard Johnson
I've read the reviews from others...especially the complaints. In my opinion, I don't see the issue. First, the price...to me 19 bucks (for the first time, sign up for an account, which is free, each subsequent visit is 17 bucks and your 10th visit is free) is very reasonable. Especially considering they provide shampoos, aprons and towels. And speaking of towels...yes, the towels are threadbare and raggedy...but don't most of us use old towels for pets? If you're someone who is using good quality towels for your pet...you're likely affluent enough that 19 dollars for a wash service shouldn't be an issue. As for the facility itself...it's not sparkling shiny and new. It looks like most apartment laundry rooms. Well used equipment that looks like it's seen better days, but still clean and functional. I could go on...but will close with this...if you have high expectations you'll be disappointed as this is not a luxury pet facility...it's a simple and useful place with a friendly staff and...they don't have a timer on you...take the time you need to bathe your furry family member. Anyway, that's my take...it's worth the price.
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July 2023 by Chanelle S.
This place is disgusting and run down. 19$ to wash your own dog in moldy tubs, with raggedy, dingy towels and globs of other peoples pet fur on the ground. I honestly felt like my dog was dirtier after bathing there because she picked up a bunch of dirt and fur from the ground while still wet. Their website needs to be updated with a realistic picture of the facility, and stop advertising it as state of the art. What a joke!
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March 2023 by Carol Collin
This is such a great place to take my little dog for a bath. They provide the shampoos and towels and a good, gentle hair dryer. I'm disabled, and they help get him in and out of the washing tub, all at a very reasonable price.
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March 2023 by ExposingTheSimpletons K.
I take my fur baby here for her bi monthly spa treatment of bath and light trim. She always looks fluffy cute and smells fresh. Makayla does a great job! She also has been there since Jon z( also a great groomer) left. I am a happy camper, and my baby girl always looks great!
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March 2023 by Mike Cottrell
It was $19 to bathe my dog here. The bathing tub was clogged full of hair (from I assume the last customer), all of the provided shampoos are COMPLETELY watered down, the drying towels are tattered and barely absorbent, the facility is dirty and doesn’t appear regularly maintained.Used to come here a couple years ago and it was pretty much the same, however much cheaper, so it was tolerable. At this point, I’ll just pay a groomer to bathe my dogs. Why would I pay a premium to hurt my back, get dirty, and have a somewhat clean pet?
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February 2023 by Cassandra S.
Staff is friendly. Prices is right. $20. $17 for loyalty members. There is no extra charge for the membership program. You have a tub, warm water, good water pressure and 4 different choices of shampoo. After the wash, there are lots of towels, a blow dryer and brushes to dry and make your pup's fur fluffy again.My only complaint are that when we first get there, the tubs don't look like they were wiped clean from the last dog and that towels are old, grey and thin.
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November 2022 by Kael S.
Super easy to use and pay! They provide a good range of soaps, a dryer, and lots of towels. Very friendly!
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November 2022 by S T.
I've had my dog for 11 years. We've been to a lot of pet washes of various posh-ness. This is an excellent one! The water is nice and warm, with a consistent temperature. The tubs are all a good height to save your back, and they give you plenty of supplies. Even the spray from the hose is a nice and gentle spray. My dog looked like he was really enjoying the shower (not always the case). I'm sad we live in Los Angeles and can only visit after beach vacations in Pacific Grove!
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November 2022 by Mary W.
Great service and reasonably priced. We are staying in PG for a month and will definitely go back when our dog gets dirty again!
