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January 2025 by Sean Kleinfelter
Beautiful store in a fabulous neighborhood!
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June 2024 by Pauline Johnson
All workers were pleasant except for the tall, tan, mid 40’s, blonde employee who gave off the vibe that she peaked in highschool. I have never had someone in customer service be so rude to me and I left the store feeling very disrespected. I was trying to return something and she was blatantly so rude to me. I have never experienced such attitude. Will not be returning to this store ever again.
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June 2024 by George Boxall
The store is lovely and clean. The staff, especially Jane, are super friendly.
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December 2023 by Gabby Soto
I only shop at this location and the last two times I have visited the store have been extremely pleasant. I would especially like to mention Kayla who has helped me both times and goes out of her way to assist me/ other customers. She’s very knowledgeable and gives great, honest feedback.
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August 2023 by Gabby Blokzyl
I have been to this location several times and the customer service is always amazing. Cami was so sweet and helped me find the perfect pair of leggings and switch out a pair that had some loose stitching. The staff is the reason this location is the best! :)
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July 2023 by Michelle Donati
Shout out to the amazing staff at lulu lemon i was blown away by the kindness and fun atmosphere. Naomi you rock thank you so much for taking care of me. To the wonderful Harper your energy and kindness are contagious , Michael your choice of music was spot on and thank you kelly for your beautiful smile . What a fabulous experience I was feeling low and with your kindness and energy you got me back on track and in doing so I bought the best pants ever!!❤️
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January 2023 by Moe Tarakji
I can't believe these guys are literally scamming their customers. Bought a pair of joggers online to find out quality is horrible looks like nylon! Not to mention size is waaay to small for a medium and color is different than portrayed on the website. Never wore them never took tags off yet they refused to return "sale item" these guys are a complete scam. Never buying lulu again ALO has way better quality and after sales customer care
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December 2022 by Katherine Vasquez
If i could give no stars I WOULD!! this is beyond one of the worst Lululemon locations that I’ve been too! That staff there didn’t greet us at all, we were there for about 30 minutes and NONE of the employees (young man with brown hair & a lady with red/brownish hair) greeted us when we walked in or out. It seems like they can careless about their customers of color. Highly disappointed and definitely will NEVER come back to this location, they lost any sales from me.
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December 2022 by Michele Lennan
super sweet staff! Called for a send sale as I was searching for a certain pair of leggings. She went in the back and found the last pair. The extra effort to get these is soooo appreciated! :) thank you!
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June 2022 by Kayla F
Can’t stand it
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December 2021 by Jesse Goldman
The team and management at this store are amazing!! Lydia was so helpful.
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December 2021 by Jung Lee
very friendly staffs
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December 2021 by Kayla Favor
Can’t stand it
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December 2020 by Neda Beral
Extremely disappointed by the staff. It took a great effort for both my daughters and I to set aside some time time so we can go shopping together on Black Friday. They wanted to buy me lululemons for Mother’s Day and we all never got a chance to get together to go shopping . So we finally go to the pacific palisades store and the lady standing by the door tells us there is about a 30 minute wait to get inside. She asked that we leave our phone number and they will call us as it is close to our turn to get in to shop. We waited and walked around for 45 minutes and we never got a call. Once we went back to ask what is going on? There was another lady by the door, she looked at her list and couldn’t find us. Instead of asking more questions or trying to figure out what happened or even apologizing that they wasted our time , she just said “as of now we have 14 people on our waiting list and it will be about 2 to 2:45 hours waiting. Do you want me to put you on my list?!!(And she walked away ). We just left without shopping.
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December 2020 by Jason Pang
The staff at this shop were great. Pretty knowledgeable about their products and how they compare to competitors. Tomaso mainly helped me out on the day but everyone I talked to were very helpful as well.
