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February 2024 by Marie Taniguchi
Nancy is a great Professional staff member.Customer service is excellent.Thank you.
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September 2023 by Fanny G
Charged me $500 They put the wrong address on my return and i still can't get my check.. I'm never coming here again..
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June 2023 by Jim S.
HR Block on Bill Drake Way in Pacifica : location is terrible (right next to a bar) lots of drunken brawls, homeless hangout at the HR Block front door (in Pacific Manor). Lan Nancy Yao is suppose to be a master tax advisor, we don't understand her when and if she talks at all. She does not explain anything and she becomes angry when you want her to repeat things. Her accent is very strong.
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April 2023 by Todd Epperson
Awesome ?
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March 2023 by Ben Borg
My tax preparer was great!!! Till next year
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March 2023 by RS Raingutter & Sheetmetal
Great staff and professional service!
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March 2022 by Richard Mcardle
Nancy is exceptionally competent
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March 2022 by Honest T.
I did my tax with Nancy. She originally said my return would cost $150 but ended up charging near $400. She seems unhappy and impatient throughout the process. Plus she wrote all over my original documents which I find very unprofessional. Overall, I did get the job done but wasn't satisfied with the service.
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August 2021 by Alvaro Briones
Great customer service, Nancy Lan Ya. We got help right away. Thank you your kindness help. I will recommend all my friends to ho to HRBLOCK.
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July 2021 by Denise J Washington
Nancy was so GREAT!!! professional, see You next year
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May 2021 by lance sherwood
Nancy in Pacifica was the best.
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April 2021 by Harold Bradford
Yan is outstanding. We've been with her for several years. We wouldn't want anyone else.
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April 2021 by Ben Beals-Nesmith
So helpfull and knowlegable about taxes and how too fill them correctly. She really took time to help my wife and i even re-correct mistakes in prior year returns.
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April 2021 by BK Wells
My tax preparer did an effective job on my taxes.
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April 2021 by Google user
Great customer service, Nancy Lan Ya. We got help right away. Thank you your kindness help. I will recommend all my friends to ho to HRBLOCK.
