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April 2024 by Moni Oro
Great place!
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January 2024 by Corey Strock
Good location. Plenty of items and it's well set up.
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November 2023 by Just M.
Unbelievable prices! Way overpriced for USED items. Just because it's brand name, you still pay the price as you would going Marshalls or TJmaxx. What is the point of selling thrift pieces for high prices? So much for helping the community with making more money than what you also pay for. Ridiculous. This is one of the Platos location that really increases their prices for what it should be worth. Best to go to other thrift stores like goodwill or salvation army OR get brand new pieces for what they sell their used items here.
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October 2023 by Nat P
These are not thrift store prices. You can find new items for the same prices as these prices. There are plenty of thrift stores where you can buy shoes and other items for $3.
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October 2023 by Tony A
$27 for 12 brand new officially licensed rock T-shirts. Lol! Don’t waste your time with this company.
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October 2023 by Mason Abunda
Convenient location and very good prices on most pieces. Item selection can be very hit or miss
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September 2023 by L H
Just ok (as far as Plato’s goes). The old location had a lot more product (and in turn choices). What I notice now is predominantly small sizes and low quality stuff. There used to be a plethora to choose from sizes and styles and now either because they keep a backstock of “out of season” stuff, or they just got rid of a LOT (like half the store), it’s not as good. Giving 3 stars based on my experience with Plato’s Closets over the last decade and through several states. The San Mateo store has an entire back room of sale items- so I’d try that one. Also the fake flooring is coming up (from water damage it seems?) and a tripping hazard, so be careful in here.
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August 2023 by Beverly T.
Won't take my Brandy Melville clothes or my Levi's jeans but has shein and fashion nova all over the store. employees have poor taste and low standards. You will probably have better luck finding nicer clothing at a Goodwill.
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August 2023 by Bri S.
This location has really went down hill especially since the downsize. As expected it’s a transition, but it shouldn’t compromise the staffs attitude or customer service.For one, things are never organized properly. Unfortunately most of their things seems to be smaller sizes. Then there’s often times where I finally find something I really like in the large sizes, I check- and it’s a small in the wrong spot. It happens frequently, annoying.. whatever it’s thrift, keep shopping. Finally find a few items I wanted to purchase, and go get in line. Employees are all standing around, organizing their stuff, but nobody behind the counter. After a few minutes somebody came, I said hey and no response. She proceeded to rummage thru the bins behind the counter without even addressing me, or saying that they couldn’t help but somebody would be right there. Zero acknowledgment. I put my stuff down, left, and have not been back. Oh yeah… SHEIN is same price here used as it is brand new on the site.
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July 2023 by Rosemary W.
I took my teenage grandchildren here during vacation in Pacifica and ended up going back again before we left.One of the best consignment/used clothing stores we have ever found. Huge selection for younger adults and teens but I found a few things also. Converse, Urban Outfitters, anime, graphic tees, jackets, tons of jeans and shorts!Friendly helpful waitstaff especially Madison, Kira and Ali.Going back again soon......worth a trip across the bay.
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July 2023 by jyotsna koirala
I’ve been selling at platos for quite a while now. This location is so much better than the one in san mateo. This was my second time here and the staff is very friendly and attentive, especially Sara (she was the best). The wait time was surprisingly short for how many people were ahead of me. They buy your items for a decent price and a great way to give your clothes a new life. I wish they had more locations in the city.
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July 2023 by Seraphina Lee
Kira was so kind and amazing! We came around closing time but she went through all our clothes in such a short time. I will definitely be back to sell/buy more clothes.
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July 2023 by Sandra R
Staff is HORRIBLE! Very lazy and dont help at all! Don’t do their job and just sit and talk . Clothing is really overpriced too.. Would not recommend this store to anybody
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July 2023 by ToxicCandy
Terrible size range, they have racks upon racks of size Small and XSmall and only a couple items other sizes not only that but they seem to stick to many terrible quality fast fashion items, I really wanna love with place but it’s so hard to shop there. After they moved locations the organization is been terrible and the place is a constant mess, even when I do look in the the size large and Mediums half the stuff is actually a size a small it’s ridiculous. Not to mention the subpar customer service.
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June 2023 by Gigi Carpio
they buy items from you for extremely cheap & items are overpriced sometimes. When selling, they only care about stuff that are “in style”.
