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June 2023 by Jacob D.
The girl at the register was rather infuriating. I am not a fan of her attitude, she kept playing games that she will not win. Super offensive.
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May 2023 by Terry B.
Heyhow about hiring some checkers!Every time I come into this store you have a long line and one check out person
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March 2023 by Chip B.
I just don't understand how this store is stocked like late 2020, in 2023. They will be out or very easy to find items for weeks or months at a time. Shelves are always emptier than any other store in the area. If it wasn't for weekend tourist business they would have gone our business long ago.
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December 2022 by Rene C.
Where is the management? Where is the training? I'm finally done with Safeway in Linda Mar. It used to be a friendly, helpful store. I usually try to avoid the checker with the head tattoos because he can be pretty obnoxious. I couldn't today because he was the only one working.He was talking and laughing with the woman ahead of me and the people behind me, and I thought...wow! He has really changed. Maybe his life is happier.Then I realized they were all friends and relatives. When it was my turn at the register his old personality was back. Glaring, talking in monosyllables, and acting very abrupt. When I asked him a question he looked me in the eye, rolled his eyes, and turned his head away. Now that I know he is capable of being courteous but chooses not to I have to assume this is just fine with Safeway. I will be going to the independent market up the highway and pay a bit more. Surely I can't be the only one who has had it with him.
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October 2022 by Oleg H.
I like this Safeway. It tends to have better parking and shorter lines. Otherwise a bit unremarkable as Safeways tend to be. More visits than not i found them to be out of some items I was looking for but on balance - still a good store that i will no doubt visit if im in the area.
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September 2022 by Barry P.
Never enough checkers. Lon lines. Regularly out of stock on random items. I dread visiting this store.
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September 2022 by Gladys S.
I was shopping at safeway around 11pm. When I saw a unprofessional encounter with a manager and an employee. A manager mocking an employee very loud regarding the schedule. I personally don't like to over hear people's conversations but this was just loud and the employee seemed embarrassed and upset. I really hope they change their way of treating their employees if this is something constant.
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August 2022 by Thomas B.
My wife and I had a 2 day holiday so we thought we would stay in the area and of course pick up some food for our accommodations and we selected the Safeway in Linda Mar. Our 1st trip was on Wednesday where we did the bulk of our shopping. From the outside it looks a little like most safeways. It's in a mall it has a large presence it does not have a gas station but we needed to get groceries and we knew we could count on them to have everything we needed. Our 1st trip was on Wednesday where we did the bulk of our shopping. I can always count on Safeway to have a mobility cart I am a mobility cart I'm a disabled veteran and I use the carts in the very important to me to be independent when I shop. I just wish more safeways had more safeways had more carts available. Happily this 1 had 2 available when I walked in.We completed our shopping quickly because I'm used to moving my way around a store efficiently and getting exactly what we need with the proper list. One of the things that we also accomplished was when we got to the front we figured we needed to get a banana box to haul our stuff around in. I happened to ask a young man named Nico at the front desk if there was anybody in produce that could get me a box because there wasn't anybody in produce when we went through. He immediately told me he would be glad to help me and before I could say oh that isn't really that necessary he came around the counter and ran off the produce and got that box for me and brought it to me while I was in line. I thanked him and when he left I asked the checker who they manager was on duty I wanted to tell them what a nice guy he was for helping me out. It. It turned out he was the manager so I passed him as we left I said you lead by example because you gave me superior customer service. You exceeded my expectations. Thank you. Our checker was also a delight. She greeted us and gave us eye contact smiled and asked how we were doing. She was very pleasant and very focused on getting the order correct.. She did a great job and gave us a friendly send off when we were done. If I remember correctly her name is Kaitlyn. The next day my wife and I returned to get some more groceries and we noticed there was a man talking to a customer and we presumed he was the manager and waited on the side for him to finish his conversation with them.. While he was there there was a woman next to him who noticed we were waiting and came over and asked if she could help us. Her name was Sophia.. It turns out she's a Possibly district manager or at least from corporate and we explained how we were really pleased with the store and how it looked and all the people that worked there were so delightful. Sophia was awesome. We both enjoy KETO. Anyway, I explained to her what I had written above, and told her that the staff was incredible, the store was clean, the aisles were wide and uncluttered. there were no knee knockers, and the indisplays were full. There were very few empties on the shelf, the store was immaculate. We proceeded to check out where we were taking care of by Teresita. Again this employee was inviting pleasant social and did her job well. WTG team Safeway Linda Mar.
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July 2022 by Walter C.
Management is trash. Susan and Jaren in particular. They clearly hate their jobs and absolutely do not want to be there. Not very helpful at all. It doesn't take much to be cool instead of a clown
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July 2022 by James M.
Hey Neighbors, I rarely post anything on the neighborhood - unless it's positive. But today is different..... ( based on terrible quality of products and service - that I received today!) I just got off work, and went down to my local Safeway at Linda Mare Shopping Center in Pacifica.... To pick up one of their advertise specials; 8 pieces of chicken for $5 (their Friday Special).... Well when I went to the counter- the man said; "that it was too late for that special ( In the Safeway ad there was no time limit on the special it just said "Friday Special") - and that all the chicken was cold anyway!"... He said you should have turkey - Because it doesn't have as many hormones in it as the chicken... I always knew that Safeway was "lame" anyway..... it's just that I never experienced their employees being so honest about it Long story - short; I went to Oceana and got a "free range roast chicken"- for a couple of dollars more.. The people were nice and the service was fast... just say'n.... I'm not wasting my time at Safeway anymore, It truly is the "most Disreputable Store in Pacifica ".... That's it... my first rant in 6 months... no responses necessary... have a good weekend
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June 2022 by T L.
Rudest checkers. With the exception of Mark or Tigerjaz who are great, the checkers are extremely rude and slow. I have shopped here for 25 years. No more! I will drive out of my way from now on.
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June 2022 by EM H.
SOLID F GRADE! Stopped by this Safeway location on the evening of Sunday, June 20, 2022, at around 8:10 PM. Located in Pacifica's Linda Mar Shopping Center, the store is conveniently located nearby other shops and some eateries with ample parking for patrons. Is this a bad neighbourhood or something? There was a commotion in the shopping center with teenage kids yelling aggressive profanities and screaming, creating an air of violence and uneasy feeling of an unsafe environment. Eventually, the cops came around, but, yuck - is this a common occurrence in this area or town? Although my family will beg to differ, I was pretty quick in finding my few grocery items and checking out. Service was not much better than the atmosphere outside. As the bagger, Caitlin, was packing up my items, I advised her to put my carton of eggs at the bottom of the bag, not atop anything unflat, to ensure no breakage of the contents. She replied that she has "been doing this for nine years" and, after putting the 1.5 dozen carton atop a bottle of Coffee mate creamer, sarcastically asked me, "Satisfied?" EXCUSE ME? HOW would a carton of 18 eggs sitting AT AN UNSTEADY SLOPE on top of a bottle be satisfactory IN ANY WAY?? Seriously, was she testing my intelligence or intentionally striving to act rudely ignorant? Of course, I told her directly, "No, I'm not satisfied" and started to undo her poor attempt at bagging the groceries when she walked away and exclaimed, "I'm out of here!" I ended up re-bagging everything on my own. Does Safeway not invest in their staff to train them how to bag appropriately and conduct themselves politely with customers? It doesn't appear so. The checker was extremely apologetic, but the store's reputation was already severely tarnished by then. I definitely won't return to this Safeway to give them any more of my business - SERVICE IS APPALLINGLY DISTASTEFUL. Caitlin's behaviour stooped to the level of the juvenile delinquents' who caused a raucous outside in the shopping center. Maybe this is the ghetto.
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May 2022 by Kelley W.
The sushi here is really good. It's better than any other Safeway Iv been too. Store is clean too.
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April 2022 by Leo P.
Friday dinner time... one checkstand open!!??!! Obviously paying employees and customer service is not this corporations priority!
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January 2022 by Jesse C.
This review is for the deli, the sandwich I got was good but not what I wanted no one in this department could speak English so it made it really difficult to order.