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April 2024 by Judith Pelaez
Employees are rude and some items were missing. I rather make a 20 minute drive to another location over this 4 minute drive.
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April 2024 by Daniel Olivo
Got the queso blanco burrito, and it was delicious. The service is fast and friendly and the store was clean.
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April 2024 by Wbi Newberry inc
Ivan at the drive thru was very polite and helpful food was hot and ready very fast in and out great job thank you ?Parking: No problem plenty
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April 2024 by Letty Greens
Why is El Pollo Loco not allowing me to order my food with a person. I am being forced to use a machine
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February 2024 by Pradicy
I just want to start off by saying wow! Five star for their manager Angel. Wonderful job in drive thru, if I’m being honest, best customer service I could ever gotten. Very specific with the order, repeated it back very well. Best of all he had the best attitude, great sense of humor and very fast. Will be coming
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February 2024 by Guy Farley
This El Pollo Loco never fails to impress! Their flame-grilled chicken is tender, juicy, and bursting with flavor.
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February 2024 by Angie Kyle
Great as always. Bathrooms were
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January 2024 by Rosy
I went through the drive thru and ordered a classic toast. It was very fast, it didn't take even 2 minutes and it was very good. The cashier was very friendly. Since today, this is my favorite restaurant 10/10.
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December 2023 by Sylvia Santiago
Food was good but service was bad not going back to that Pollo Loco on Laurel Cyn.
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December 2023 by Sa H.
Terrible service, Sara working the cashier shift is extremely rude and condescending for no apparent reason. My order got mistaken and I kindly asked if she can double check. Sara got quickly upset and began to insult me never returning to this location. Save your money and time BEWARE OF SARA!
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December 2023 by Jessica Segovia
The food is so delicious and the team is very organized I order a Chicken Avocado burrito and I was impress with the speed of service that this place has.
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December 2023 by Grey R.
The food was good the service great, environment clean. It was really a satisfying experience, I will recommend my friends to come visit this restaurant.
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December 2023 by Carlos I.
I like the food, but the restaurant was a mess and completely unclean!!! Service overall
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November 2023 by Carlos Cordova
Horrible experience but I keep returning. F pollo Loco and their wing size
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November 2023 by deandra alquezada
This has been by far the worst experience..This pollo loco has the worst customer service at the drive-through the girl that took my order was so rude she acts like she is the owner and is giving you a free plate of food. But hell no, I paid for my food and this is unacceptable. Every time I go there she gives really bad service. And the food they gave me was horrible.. I ordered a Chicken Quesadilla and they gave me a quesadilla with a bone and all skin like really…. ??? This was for my 2 year old son… I will not even give that to my dog.. The pollo bowl had no chicken as well it was all beans and rice… This is ridiculous.. I will never go to this location ever…
