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February 2024 by Danielle Haynes
I came to this office with my 4 children to get blood work done for two of my kids. When I walked in the lady in the front told me that me and my kids needed face mask so I kindly asked for 5 mask. I was told they didn’t have mask so I drove a mile away and bought 5 mask. I get back to the office and sign my two kids in and while I’m waiting to be called back I see two families walk in WITHOUT mask. I waited for about 5 min and NOBODY said anything to them regarding them needing a face mask. Finally my family gets called to the back and while I’m in the back a Dr walks by and he can see that my youngest daughter’s mask broke. He offered my daughter a new one. He went to a room and got her mask. This is the same office that told me that “ they didn’t have mask “. I have never in my life been treated this way! I don’t mind following rules but rules should apply to everyone not just the African American family.
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February 2024 by Christine C.
front desk workers would rather you die than see a doctor. they work very insufficiently. waiting an entire month just to see a doctor about a reoccurring condition is insane. hire new people! people who care about helping the sick because clearly these people do not!
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January 2024 by Ingrid G.
Dr James has been very helpful, she seems overworked. The staff is sometimes good, it sometimes is difficult getting an appointment. Covid is currently a factor. As to type of care, I have gotten all the referrals I needed for tests which I very much appreciate.
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December 2023 by Liz C.
We came here for lab work it was the closest to home and the front lady at the desk to the left said we needed a mask and I said I'm sorry i don't have any and she was like well you need one. I asked for one and she said she didn't have any. A couple minutes later someone else showed up she told him the same thing and he said he didn't have one but she gave him one. She acts like she's the one who pays for them so sad
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October 2023 by Kimberly Rubio
I would give zero stars if I could. This office is very incompetent. They took my appointment and had me do blood work only to tell me one month later that they don’t accept my insurance. Medi-cal set me up with this office, it wasn’t even my choice. So I guess the system messed up? First time that’s ever happened. Usually they won’t assign you a doctor who doesn’t take your insurance. Couldn’t use the referral they gave me because it’s for an insurance I don’t have. Refused to give me my blood work results because they don’t take my insurance lol WHY’D THEY TAKE MY APPOINTMENT IN THE FIRST PLACE! Literally wasted my time. A real joke. The doctor they referred me to has horrible reviews on google too. So thanks for nothing, I’ll find my own doctors with PPO.
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October 2023 by Bryan Ortiz
Horrible appointment times , very unorganized and unprofessional.
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August 2023 by Shela J.
This place is awful! Do not even bring your dog here. You know the old saying, "you get what you pay for." Trust me, the price is cheap for a reason! I was supposed to get a physical and the only thing the Dr. Did was ask a bunch of questions, listened to me breath in and out, oh, and ordered blood test and a urine sample. DO NzoT GO HERE!!
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August 2023 by Chelsea Pineda
The big lady in the front desk is so rude and has attitude. We told her we didn’t have a mask and we didn’t know they required a mask because they didn’t leave us a voicemail after they called us she had told us rudely “We are out of masks , there’s a place in the corner you could get some”. First of all it’s their responsibility to be supplied with masks if they are going to be enforcing that rule. Second, she didn’t have to say it in a such a rude manner. We genuinely did not know. We will be changing to another clinic. This is an unprofessional establishment.
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August 2023 by Maria Celina Guzman Cisneros
The staff at this place is rude and disgusting, they serve you reluctantly. I have waited for a medicine for more than a week and I have called every day to have the prescription sent to the pharmacy until I had to go pick it up at their office and still so they didn't give me.
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June 2023 by K Barrow
Dr Shiva has been my doctor for a long time..she is always professional and so sweet to me..I’m always in and out really fast and her nursing staff is top notch..I will be with her until she retires..
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June 2023 by Mr Plaid
First time here, i was assigned this clinic for primary care, after 1 year i decided to try it and it was very pleasant, i made my appt by phone, they put me to come 2 days after and the dr was very professional and she answered ALL my concerns, great place and fast accurate service
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April 2023 by Cee Los T.
I go here for my medicine & health check up. Seleaina is great! She's my primary dr.or the person I see when I get my check ups. Seleaina is very nice & professional, helped me get off of the blood sugar meds w/a proper plan she recommended. If you're from this area & need health care, you can request her as your primary as well support our military veterans
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April 2023 by Deysi Olmos
***RUDE & UNPROFESSIONAL STAFF***If you can avoid coming here at all costs please do so!! My mother has been coming to this place for years and has finally said enough. The front office staff is extremely rude, have no professionalism and talk down on you like if you’re dumb when in reality the ones that need to be educated are them.They have a waiting room full of patients and they’re busy chatting, eating and laughing. The provider that my mom sees is just as bad and I’m assuming so are the rest that practice here. From what I was able to see is that my moms provider has ZERO compassion for the patients she sees and it just makes me wonder how she even practices this way. It’s almost as if it was a burden to hear my moms questions and concerns. The fact that she told us “I’ve spent too much time here .. can I go see my next patient?” I’m sorry but if you don’t have time to listen to someone’s concerns about THEIR HEALTH then you’re in the wrong field buddy. My mother is done with this place and will for sure be filing a complaint to my mothers health insurance about this office and all the staff — starting with the unprofessional doctor she has been seeing. Had I known how bad it was - I would’ve made my mom switch providers a long time ago. Again if you can avoid this place … please avoid it!
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March 2023 by sophia Gill
ABSOLUTELY HORRIBLE PLACE TO COME DO NOT WASTE YOUR TIME COMING HERE!!YOUR BETTER OFF GOING ANYWHERE BUT THIS LOCATION EVEN DOING HOME REMEDIES THAN COMING TO THIS CLINIC!!THE GIRLS WORKING HERE CLEARLY HATE THE JOB THEY DO THEY SHOULD JUST QUIT! Then treat people the way they do!
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March 2023 by Fernando Vazquez
The worst experience, September 25, I had an accident, I broke my left arm. In the hospital, they told me I had to follow up with my primary doctor. I went to Dr. James, she wasn't there, someone else saw me, they made my referral to an orthopedic doctor, and my insurance approved it. The nurses referred me to an orthopedic doctor, but they didn't accept my insurance. I called him and he told me, I don't know what happened, but he has to come in for another appointment. to get another referral and I had to pay again when they made the mistake, they never gave me a prescription for pain medication, the manager Jorge just makes fun of me all the time he told me that if you feel a lot of pain go to the emergency room with laughter My family helped me since I couldn't move my arm and they brought me back and forth without an obsolete solution. Pure people without any professionalism. People, DO NOT COME TO THIS CLINIC, they will only charge you without any help, they will only go to make fun of you.