Metro by T-Mobile at 13003 Van Nuys Blvd Ste J offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, and patient, providing excellent customer service. Customers appreciate the assistance with setting up devices, resolving login issues, and explaining promotions. Staff members like Araceli and Melissa are praised for their professionalism, good communication, and respectful attitude. The store is a trusted place for help with phones and related problems, and visitors often leave satisfied with their experience.
Aisha is my friend. She helps me with my tablet my phones all the time with any issue that I appreciate how she sometimes goes out of her way to help people
February 2026
Amazing service by Mohammed . I met him at the carwash and came to the store just to get deals from him. While I couldn't afford it today I am definitely going to come back for the phone deal.
December 2025
Great customer service very helpful,his name is amash! Nice clean mpcs !!!!!
