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February 2024 by Erick Alexander Pulido Manuel
The guy that attended me was rude and petty
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January 2024 by taylor dunivan
Can't ever reach them when I call. Tried many times to no avail.Websites and web are not to big of a help to reasoning of me trying to get in contact.Trying not to take time off nor waste the gas to drive out there to ask them in person but I just may have to.Otherwise it isn't to bad a post office. Usually fairly fast line. Not the most high spirit and energetic of workers, and seems they are in no rush to get the people in and out, but they do process us alll, and they are fairly nice and polite
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January 2024 by karl escobar
This is a small post office,with a polite staff that helps in any way they can to explain or assist their customers.
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November 2023 by Kevin Valdez
Homewrecker that works here provided her expertise on divorces and ruined my life and my kids life by convincing my wife to live with them . Her ex husband is a professional hypnotist so god knows what they did to my wife behind closed doors but its pathetic . Get your own life and stop making my kids call you grandma youll never be there grandma . Homewrecker !
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October 2023 by None OfyourBusiness
Homewrecker that works here provided her expertise on divorces and ruined my life and my kids life by convincing my wife to live with them . Her ex husband is a professional hypnotist so god knows what they did to my wife behind closed doors but its pathetic . Get your own life and stop making my kids call you grandma youll never be there grandma . Homewrecker !
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July 2023 by Lucy “EastsideTia” Villarreal
7/17/23 1140 hrs Never coming here again. Guy at the counter rushed me out of line saying he had a timer, but I had questions. It was going to be quick. Then the guy yells instructions across the room instead of telling me at the counter. I'm aware of the protocol, believe me, he was rude. Going to Arleta PO from now on.
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June 2023 by Cruz R.
One star for usps leaving an old lady by herself at the front desk 5 star for the lady trying her best to service the public even with language difficulties with the Spanish folks spent almost 30mins in line that's me getting there before they opened and caused me to almost be late to work.
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December 2022 by Roxy A.
I love this location. Employees here have been at this location for a while now and are very helpful. There's lots of Spanish speaking customers and they always try their best to help them out as much as possible. It's nice to see friendly workers in a highly stressful work environment.
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November 2022 by Montejo Dominguez
Never seen this office with decorations before, I've seen a lot of good improvements around! Great job guys!!I would leave five starts but the clerk Samuel who assisted me Monday is good for nothing, he should be cleaning the restroom or something else.
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October 2022 by Aracely M.
Brett had the worst customer service this afternoon. I asked him about the priority sheets and if I can fill one out for the box I was sending and he said "next time write it in the box." He had attitude. Two weeks prior I didn't have a problem with that. He even had a problem when I accidentally took out the card too soon from the chip reader.
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June 2022 by Anna Bortion
I’ve been there a few times and let’s just say the workers are very rude, especially in the mornings. I get that it might me early and you’re tired but sighing and whispering things under your breath isn’t going to help. All I wanted was to ship a package to someone who ordered from me and i was dealt with the most rudest person ever. Not once, twice, but three times.
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May 2022 by Adathanael
The most horrible Postal Station in Pacoima.I would rather drive farther away to another location than drop off any package or letters to pacoima postal service.Every single package I drop at this location gets lost. I have lost 2 packages, and I have lost faith. I don't have any issues at any other postal stations.I recorded myself dropping off an item, and the package gets forwarded to me.Be warned
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April 2022 by Norinda
If the stars were for the clerk who assisted me during my visit, Samuel, I would give 5 stars, but it goes to my overall experience. I don't care about the lack of parking, as other complain about, but the lack of customer service from certain employee DEFINITELY MATTERS. Samuel was on his own assisting a line of customers & thanking them for their patience. Meanwhile, a young Anglo-Saxon came in and out pretending to assist, he yelled to the customers (pretty much intimidating them) & walked out as the customers approached him. He wasHORRIBLY IMPATIENT with a couple of older customers & didn't assist much. He is the kind of "person" who makes a good place a horrible place.
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March 2022 by Desmond S.
Sam at the front desk due to the line being long has horrible costumer service , idk if it's because I'm black or wasn't dressed up today but the energy was horrible and service he didn't help when I know he could , because I've been here times before , who ever the supervisor is needs a talk with him he does not represent the office well at all, or needs to help him or find someone who wants to help
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March 2022 by Wayne G.
There are a couple of USPS offices local to me but this location is the most convenient. The office is medium sized and has all the supplies I need to sent out my items. The staff is incredibly helpful as they provide any information needed to get your mail out. The most recent visit we were to send out some documents overseas. We had international mailing vouchers to use. The staff nor myself never used them but it was all figured out and although some time was taken the transaction went smooth. Parking: street parking VERDICT: Rinse and repeat.
