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“The staff at this location has always been very kind and helpful. I never feel rushed and they always go above and beyond to answer my questions. Thank you Pauma Valley Postal service!”
“I went to get a PO Box that I purchased online. Gloria was very patient with my request, and helped me to complete the correct forms and verification. I look forward to my next visit at UPS Temecula.”
“5 stars because Moody is so helpful and kind. He should run the entire show. His attitude and customer service are so far beyond any postal employee I have ever encountered. Give this man a raise.”
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“I had such a wonderful experience at this location today, and I'm thrilled to share it with you. Unlike my previous visit to the Murrieta USPS location, which was absolutely terrible, today's visit was absolutely perfect. It was so bad during my last visit that I even wrote a review about it and left without sending my important envelope to my military son.But today was a whole different story. Let me tell you how it went. As soon as I walked in, I noticed that the line was very short. When it was my turn, the postal employee raised his hand and kindly said, "Next in line, please," with a smile. When I approached his window, he greeted me with a warm hello and asked how he could assist me. I explained that I needed to mail this envelope and obtain a tracking number for it. He then informed me that I had two options with different price points. I expressed my gratitude for his explanation, and he responded by saying, "That's what I'm here for. I'm happy to answer any other questions you may have."Although I didn't catch his name, my receipt indicates that he was clerk 78. So, I want to extend my heartfelt thanks to clerk 78 for being such a kind and considerate human being. It truly made a difference in my day.Once again, I felt compelled to write this because I genuinely appreciate being treated with common decency, unlike my experience at the Murrieta location. Feel free to check out my review of that location if you're interested.”