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May 2023 by Millie Moncada
Online shopping made it difficult for me to buy the shirts I wanted to buy. I was pressed for time so I was going to buy online... Anyway, I waited the next business day and a courteous young man helped me. The issue I had the previous night of which items are for pick up and which ones are for shipping became the issue of the Aero employee on the phone. So, since I had one day left before my travel, I drove to the shops at Palm Desert and was greeted cordially by a couple of employees. I bought 15 Tshirts, taking advantage of the bogo, buy one, take 2. I paid under $ 200 and because I am giving these shirts away, I asked the cashier to give me at least 3 or 4 Aero bags so it's much nicer to give it away - in fact it'll help in their advertising.The employee gave me one, and I looked at her and asked for more. She said policy is only one bag per customer. I pointed out to her that regular customers don't buy 15 at one time, and they don't have customers buying more than 3 items... "If I keep coming back and and buy 3 at a time every hour, 5x, then I'll get 5 bags...." Those bags are not even heavy duty.I don't think I will ever give them business again.
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May 2023 by Ale L. Garcia
I’m not surprised by the comments below! The manager today 4/26 at 5pm working there so rude!!!! The employees all look miserable chatting it up via their mics about customers. Disgusting.
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March 2023 by Jennifer P.
Please please please stop spraying so much scent the moment a customer walks in. It's like they purposely wait for the moment someone walks in, then they spray in every corner and walk way to the point where we are overwhelmed and dizzy and nauseous. Several attempts have been made to make lots of purchases on numerous occasions and can't seem to stay in the store long enough. It's offensive and rude, especially to those sensitive to smells. I'm not even one of those people and I had to leave! This store is missing out on sales because of it. Each time I go with someone else they can't take it either. It's too bad because my family and friends could benefit from their merchandise.
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December 2022 by Benita Sanchez
It never fails when I go in the workers are always rude, they’ll never acknowledge any customer. I went in a few days ago and a girl and a male worker were legit talking smack about another coworker. They were standing right on where I wanted to grab a sweater and I said excuse me and they seemed bothered for interrupting their CHISME TIME. They always seem miserable.
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December 2022 by Beatriz sanchez
The staff is absolutely disrespectful and rude. I want to give 0 stars. I was standing in line waiting to be helped while two employees talked to eachother and when I asked to be helped one of the ladies responded rudely. That’s the last time I go in there it’s always the same person.
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December 2022 by gabby vargas
a worker approached me and accused me of stealing some pair of leggings?? never going again
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September 2022 by Josias9481gmail.com Je04091981
Very nice I love this store
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August 2022 by sheila Standridge
Love to buy clothes here. Love the prices. Staff is very friendly ND professional.
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February 2022 by Davis Hernandez
Hadn't been here in a while but I had a bad experience with the cashier. She was all ride and unprofessional. She asked to put my email to print a receipt I was like what? I choose not to use my email just print it... She responded in a bad manner that everyone has email and this and that not going there no more.
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January 2022 by Juan Manuel Guadarrama
I think the managers name is liana or something like that. If Aeropostale appreciates their customers they would hire a new manager. Aeropostale advertise extended holiday return and the manager would not honor it even though it's on their receipt and on their website. This to me sounds like a lawsuit. Not honoring something that you clearly advertise. If Aeropostale wants to make amends please feel free to reach out. Unacceptable!!
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October 2021 by Nicole Kearn
Didn't know who the employees were. Terrible front end service. The lady ringing everyone up was grumpy as all get out. Store was in disarray.... Not a good experience at all!
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March 2021 by Frank Ponce
Cool place
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March 2021 by Master117
Clean and lots of sales today!!!
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November 2020 by Elizabeth Guillen
Always it has good deals
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November 2019 by David D.
This is a beautiful store with many fine items for both men and women. Many choices of shirts, jackets, socks, hats, belts, etc. But sadly the staff ignore the customers looking through a stack of clothes looking for a particular size This store would sell much more if only they would take care of the customers in the store.
