-
November 2023 by Tristan Venture
Wow, this place is great! Excellent customer service, professional, efficient and free flat repair on our mini van even when we didn't purchase the tires from here! Thanks America's Tire! Well definitely be back.
-
October 2023 by Daresa V.
Luis and the team (don't have their names) had us back on the road in no time. Came in with a blown out sidewall and what a great experience. Thanks for the great service
-
October 2023 by Sharon B.
As I was driving I suddenly heard a noise in my car. I rolled down my window and realized it sounded like something was wrong with my tire. I drove to American Tire. They were great. They checked my tire and found a nail. They patched the tire, and I was on my way in 1/2 hour. They did not charge me for the ride fix. I am definitely going to go there for all my tires in the future.
-
October 2023 by Alexis M.
I highly recommend this place . I've been here a few times for tires and air at the air service station. Nice employees and welcoming place. I'll be a returning customer:) thank you
-
September 2023 by Gordon K.
I had a flat tire on my way to work this morning. I had actually just put air in the tire on front driver's side.I was on the road for about 10 minutes and getting ready to merge onto the 10 East when I realized that the horrible sounds were coming from my car. So I turned right and pulled over to the side. The smell was the second sense that was alarmed. It stunk! The excited the cat only to see what was left of the rubber tire. It had been coming shredded and I was riding on the rims.My next move was to call AAA. The truck was there in 30 minutes and we drove to American Tire.It was there that a man named Sergio came to my rescue. And he was by far, the most genuine, honest,helpful and gtracious manner. He's was the best person/salesman ever. I would trust him to do anything. My partner picked me up while they were working on mine and he drove me to the class that I had to teach this morning at 10:30AM, and then we drove back home. I got a text from American Tire letting me know that my car was ready for pickup.Sergio met me when I drove up and told me that they only had one 185/55R tire in stock and it was gone. He said he found a used tire and a great price. I thought American Tire was a fantastic experience under the circumstances and Sergio was a huge part of that equation.A+, 5 Stars
-
September 2023 by Garry Shipman
Anthony was very professional and courteous. He assisted me with checking the pressure in my tires, because the tire warning light came on while I was driving down the Interstate. He assured me that my tires were in good condition and still had plenty of tread wear on them. But I should have the pressure checked monthly especially with the weather starting to change. It was really a great experience.
-
September 2023 by Kimber V.
From my phone call to Sergio to my front desk technician Anthony, my service was great. I thought I had a slow tire leak but actually it was a TPMS tire sensor. They stayed late to replace the sensor (FYI you have 1 per tire.)Anthony was fast@ assessing that it was not a slow leaking tire but a single sensor. PS if you have not replaced the original factory Sensors (my SUV is a 2008) when you replace 1 sensor it pulls from the 3 originals remaining so be prepared to replace them all! I watched after the first 1 was installed & slowly 1 by 1 I had 2 others that died before I left the shop. I appreciated his honesty, as a female, it is not uncommon for most Salespeople to "see me coming" & assume it is a great situation to "up sell" a bunch of things I don't need, unfortunately for them, I know and love my Subaru Tribeca SUV too well. America's Tire in Palm Desert is a great shop and they know customer service, a dying art any more, especially since those "Covid years." I am just happy that people are still coming to work today & usually walk into a short staffed work place. When they are as helpful and accommodating as Anthony & Sergio it is a true bonus! Thanks guys, good work!
-
September 2023 by Don Walker
Fantastic experience!! Ran over a screw, tire had a slow leak. It was questionable if it could be repaired. Estimated a few hrs to finish ( early sat. morning ). Was done in an hour. We walked back, car was up front, they handed me keys. No charge! Every employee there ( that we came across ) seemed happy to be there. I managed retail ( marine parts/service ) for decades. GREAT JOB!!! Controlled chaos is your forte!
-
September 2023 by Debbie E.
Run! These stores (America's & Discount Tire Stores) are franchised- I, unfortunately, got the dud. It's been a month since they replaced my rear tires & stripped my lug nuts & hubs- it's a Mercedes, so the fix was $1300Original estimate was scanned, lost & resent- no one gives a shit, despite the BS sign (never even saw this douche), despite calls & bringing in another copy of repair bill.
-
August 2023 by Toshiaki M.
Every time go to America's tire Super nice service I really like it Last time i got flat tire Thy fixed no charge This time my car tire rotation No charge Good deal Of course if I need new tires I'll be back to American's tire shop Thank you
-
August 2023 by Vanessa Calderon
Great experience outstanding customer service. We came in for 4 new tires. We visited 3 different stores this was the only store in the valley to have all 4 tires in stock. We really appreciate all the assistance today. I don't think it could of gone any smoother. This will definitely be our go to place in the future. All the employees were busy bees. Getting everyone in and out as soon as possible. You can see how hard the team works to provide customer satisfaction.
-
August 2023 by Cesar Es
Went in for a flat repair Rudy was quick to assist me and got my truck back up and running in no time thanks again would highly recommend very friendly staff this was an 8am visit
-
July 2023 by J. B.
Got a quote on line for my wife's car- (very competitive pricing, btw), 4 Michelin tires, called, made an appointment-- went in, greeted promptly, very professional atmosphere, clean showroom, -- was driving home inside of one hour with a new set of tires.Very polished operation. Won't go anywhere else in the future.
-
July 2023 by Lori
I’d like to Thank Rudy for being so great!! He’s kind and personable and helpful!! I was very happy and impressed with Americas Tire!! Great job guys keep up the Great customer service ??
-
July 2023 by William G.
Super friendly staff. They have a line where you can pull up and get your tires checked and filled if needed.
