-
November 2023 by kristina carrillo
This Aspen Dental team are amazing!! They are friendly, super caring, always making sure that all my needs are met and willing to work with me. I highly recommend them. If your looking for a dentist, look no further, these are the people you want for all your dental needs. They will get it done.Oh yeah!! And they are a super clean establishment and very professional. 5 Stars in my book!!.
-
November 2023 by Juan Munoz
Great staff here. The Dentists take the time to explain each procedure. Good place to get your teeth fixed.
-
November 2023 by Jessica
Everyone was extremely friendly and helpful they were able to accommodate me right away.while other dentists I contacted couldn’t help me.
-
November 2023 by Dan Facchino
Aspen dental is one of the best places in Palm Desert.. the staff is wonderful. I highly recommend them five stars all the way. Thank you so much.
-
November 2023 by Elizabeth Brewster
Didn’t like paying $75 for ‘consultation’ of which there was none unless they meant the 5 sheets of paperwork I filled out.Other than that fine.Receptionist eating lunch at her desk wasn’t so cool either but I guess everyone is short staffed and busy these days.
-
November 2023 by Patricia Caffrey
Everyone from reception to finance were courteous, professional, personable and kind. Dr. Fields explained everything in detail and answered my questions completely. I look forward to finally having a source for my dental needs.
-
October 2023 by Jill King
I would like to thank the following people listed below for giving my husband and I a beautiful smile. For the past year they have taken wonderful care of us and it is very much appreciated. We will continue to go to Aspen dental in Palm desert for all our dental needs. Happy smiles from Mitch and Jill KingDr Kristen FieldsDr Cong VoJustineBrendaStacyElizabeth (Hygienist)PatriciaJackieJeannieJillYltraMario
-
October 2023 by Maureen Montano
The staff was extremely thorough from the x-ray tech to the hygienist to the dentist and finally onto the financial person. Each and every one of them explained everything in detail and were all very comforting. I was very impressed.
-
October 2023 by Phaul Burgos
Everyone was absolutely wonderful, friendly and they accommodate you. Special thanks for Justine, she was so amazing she got my appointment right when i need it. Thank you again to everyone.
-
September 2023 by Joseph Corosu
Wow..I couldn't be happier w my decision to go to Aspen dental..so nervous and more so embarrassed about 20 years of neglect!!..from my initial call I felt more at ease..then first appointment same day, I was made to feel like "we see your situation every day , but way worse"..embarrassment gone..very private rooms ..clean and high tech everything..I needed alot of work and it went smoothly with no pain..at all !!..all I can think of is why hv I waited so long..!! They measured,exrayed ,scanned , gauged,and I think lazered the exact spots for implants..when i inquired about it all doc said "we like to measure 6 times , place implants once "..I feel sooo good about that..and everyone is really sweet in the palm desert office..they are my hero's!!..all this is totally true..make the call!!!
-
August 2023 by Freehauf Scottlisa
I just had work done here and I cannot stress how easy and comforting all the staff were. The Financing was fast and easy. before I knew it my new dentures were on and I'm feeling happier then I have been cause of Aspen Dental!!!!
-
August 2023 by David Fickenscher
ABSOLUTELY NEVER AGAIN! My son is returning to school and needed to use his dental insurance before he loses the current coverage. Two small cavities, drill and fill, no problem. Let's get it taken care of. What did their AGGRESSIVE staff do to him? TOTALLY OVERWHELMED him with $12K worth of cosmetic surgery. Final outcome, he signed a loan for $1,000 for them to also get his $1,000 from the insurance for a glorified deep scaling teeth cleaning, when his routine cleaning should have been covered for free. He is now in debt for a year paying these SCAM ARTISTS, while paying for his schooling and books and not working, PLUS the original two cavities were NEVER addressed because they would only do tha if he gets the $12K in cosmetic work done. He is now in tears trying to figure out how to adjust his tight school budget and pay these thieves and still try to figure out how to get his teeth fixed! NEVER AGAIN! CRIMINALS trying to shake you down!
-
June 2023 by Mike Miller
So far so good, excellent service. They gave me a great deal, I'm a cash paying customer. The ladies are so nice.
-
May 2023 by Jo L.
Dentures promises not keptWhere to begin? Staff is friendly for sure but needs to not lie because they cannot remember what lie they have said to whom.Was promised printed dentures that would fit like a glove & from day one they have not fit. Nor has anything been done to correct. Told to lick my lips then swallow. This do not correct the issue!!!!Was charged for printed & not given printed. With no reason why & no refund.Was in that office why why too many times.Given temporary dentures with bubble gum colored gums.Was given someone else's dentures.Temporary upper broke when I bit a sweet pickle so I had no teeth for a while. (Not to mention the Temps were late)Oh, with in 3 months or so they turned dark dark brown & pitted. They 'buffed them yet here I am fighting staining every day!!!! It's a losing battle. No I do not drink coffee or tea. Feel like the 9k paid was highway robbery & should get half that money back!!!!!(Burleson Texas)Date of experience: June 08, 2022
-
May 2023 by K.t. Ll
Had a horrible and traumatic experience at this location.The only reason I went was because a good friend recommended the franchise.This review is long time coming, because I had to recently replace the crown that was put here less than that was horribly fit and was shaved down to the metal.My tooth suddenly broke when I was eating a salad and was in emergency need.I came to this location and was helped by a temporary doctor who just happened to be a veteran dentist soon to retire.I recently learned that he shaved my tooth so close to the nerve that was the reason I felt everything and was screaming in pain, I'm not exaggerating. The whole office could hear me, I was shaking and crying and in the most pain I'd been in ever.I had so much anesthesia in my my whole face was numb.Aside from the trauma, the real doctor finally came in back from vacation and I gave him a chance to do the work as he promised i would not be having the same experience with him.He was able to properly anesthetize me and when he did I didn't feel a lot of it just a bit of it.He apologized profusely and told me that the other doctor would never return to that office.The other problem is that the doctor that runs that office was the one that finally put the crown on.It was badly fitted and because I kept feeling like there was a pebble in my mouth from it not fitting well and it was shaved down to the metal instead of fitting it properly. (things i didn't know until recently) of course i could always see the metal through the tooth when I opened my mouth but I didn't know why that was.Also because it wasn't fitted correctly it allowed part of the tooth to be exposed between the crown and the gum line causing cavities and need of replacement and a root canal not only a year and a half after it was put on.Oh and on top of all that I had to pay $1800 for the experience out of pocket and now another $2500 for the repair that had to be done because of this job.The doctor that runs this place is a nice person, and I know he meant well, was extremely apologetic, and was very sorry for what happened, he attempted to do the work and that does me no good after a screaming traumatic experience and all the expenses I concurred from coming here.
