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April 2024 by Olga R.
I bought a 4L semi synthetic oil, filter, air filter to do the oil change on my car. Instead giving me a good oil was a burned recycle black oil. I was treated from a Hispanic employee with racist comments that he was from Texas. Now I'm trying to reach the Regional Manager. Be careful when you are getting oil, check that is properly sealed and the oil is clean.
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March 2024 by Michael L.
Chris, the manager, took time out to help me use the wheel pulley kit to remove the pulley from the PS pump. We couldn't figure it out. Turns out the loaner kit had a stripped thread. It's been about 20 minutes helping me out and we pulled off the pulley. Most managers and people don't give a damn nowadays but he helps us out. That's saved us a ton of time, trips, and money. Fast service here too. The only complaint I have is that they don't have things in stock on the retail shelves, and in stock, and the La Quinta store nearly always does.
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February 2024 by Bryan Stone
Convenient for me, they always make sure I get the right part. So far, never had to go back in the middle of a project. They also take your recycled oil and give your containers back, Clean!
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January 2024 by Bob S.
When I called the store to ask for some details, Ana answered and was friendly and helpful. Arriving at the store, she again helped and went above and beyond - checking my car herself and identified the actual problem. Not what I thought it was! Saved me time and money, thank you!
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January 2024 by gilbert sanchez
Unfriendly unhelpfull
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January 2024 by Michael Dowden
AutoZone is the place to get what you need to fix your car and more. I love going there because they are all knowledge in the field of fixing your car
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December 2023 by Conrad Akins
Thank you Cheryl sales manager and her team. They were professional and quick with helping me buy then swap out my battery. Cheryl is the best.
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November 2023 by robbie boswell
Knowledgeable with good customer service. The guy made my purchase easy and I will be back rather than striking out with Bezos next time.
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November 2023 by Diana Riffie
Had to return an auto part it was pleasant and quick. Very nice people.
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November 2023 by Becky B.
I would recommend using this AutoZone, if for no other reason than the quality of employees that they have. Everyone we encountered was polite and so helpful. And a special shout out to Ana, who had such a great attitude she made me smile even though I was stressed out.
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September 2023 by Deaja R.
I had the items I needed to purchase here on my phone to show the customer service person, the man hardly speaks English and gives me the incorrect filter after saying the product wasn't in stock even though online it says it was at that store and I also called to verify what I needed was there. I really don't get why they'd have someone who can't communicate at the front. They also all have horrible customer service skills no thank you or nothing just hostile environment for anyone that needs help getting a question answered or a product in general!
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September 2023 by Andy II
Adequate. Get in get out, k ow what you want, there isn't much in the way of quality help and feedback at this one. The no nonsense is a bit refreshing though...
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September 2023 by Alex C.
Ricardo is great. Very friendly, ver knowledgeable, and great customer service. Will definitely be coming back here because of him.
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August 2023 by Glen F.
I let the local dingbat clean my car, and he left a light on, so a VERY DEAD battery the next day. charged it with my Jackery 500. It started right up. But I drove it to Auto Zone to see if I had to buy a new battery. $260!!! I remember when batteries were $60. A very nice young man at Auto Zone volunteered a free check of my battery and charging system. Yeah, right. Turns out; battery 100%, electrical all perfect. All charging. NO charge!!
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July 2023 by JEREMY MCCOLLISTER
Cheryl is hands down the best at costumers services.
