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February 2024 by Jerry Z.
I had to get a brake light bulb for my Volkswagen Jetta and thought I would install it myself without paying a high-priced dealership to do the same. I went to AutoZone for the first time and John G. assisted me in locating the proper light bulb for my car. He then offered to install it for me at no cost, and I happily took him up on his offer since I am not that mechanically inclined. When does anyone ever offer to assist you to do anything these days, right! John G. installed the light bulb which wasn't as easy as I thought it would be. John G. was upbeat, courteous and a pleasure to talk with. The service he provided me was fantastic, and, in my opinion, it was above and beyond what I had expected from an auto parts store. The service provided by John G. made me very comfortable with AutoZone and now I wouldn't go anywhere else for my car needs. I can't recommend John G. and AutoZone enough.
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February 2024 by Vanessa Medina Jimenez
Staff is very friendly super helpful!! Angel and the young lady at the counter really helped me out! Thank you!
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February 2024 by D M F
AutoZone was cool. My niece needed a battery for her car key fob. We were in a hurry. The item was right next to the cash register. The clerk looked up the size and basically changed it for us. #GoAutoZone ?
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January 2024 by Alana M.
My windshield wipers broke while it was pouring down rain. I needed something quick, and within ten minutes I was in and out of the auto zone with the help of Fernando helping me install them - for free! He was so lovely. I was dreading this experience and it was the easiest thing ever thanks to him! Highly suggest stopping here for parts and amazing customer service
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January 2024 by Don Armstrong
Close to my home
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January 2024 by Sherry Stockton
I’m a snowbird so only visit Auto Zone seasonally and all of my visits have been good ones. Recently, I had a check engine light come on so went to. Auto Zone for an analysis with their equipment. A young man named Hector waited on me and from my first question until he showed me the results he was a gentleman. I’m a senior and remember clearly this kind of treatment that seems far less common today. Am I old and grumpy-nope, just lucky enough to still have my memory. My hat is off to Hector and Monterey Auto Zone.
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January 2024 by Elmer Fudd
Love AutoZone and the helpful staff. I use to get my car stuff at Walmart. Big mistake. AutoZone is cheaper and you get great help!
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January 2024 by Laurie Benjamin
Helpful people.
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January 2024 by Michael “MasterHavoc” Jensen
Helpful
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January 2024 by Daniel Boswell
Very helpfu6
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December 2023 by Chris Kyle J.
Store associate Edgar punched me in the back of the head really hard when nobody was looking. He said not to bother telling anyone because nobody would believe me. Tested my battery good.
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December 2023 by All In ENT
Great service and exceptionally friendly staff members. Will definitely stop by again.
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December 2023 by Mary Rhine
All of the employee that work here are very helpful and polite :) . Angel was super sweet and helpful :) The second I asked for his help he went straight out to my car with a smile on his face :) This is my new favorite AutoZone ! Thanks :)
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December 2023 by Bruce Plush
Great service. I had a issue where I forgot up pick up something I order and it was sent back to the warehouse but no issue. I had my receipt and they reordered and even help me replace. Thanks Auto Zone
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November 2023 by Abel Garcia
I'm handicapped and it was hard for me to get out of my car due to a recent surgery. I seen George an employee there walking back into work and I asked him if he could possibly buy the item I needed and with no hesitation right away he asked what I needed and he went in bought the item I needed. That's an example of true customer service. He went far and beyond. Thanks George.
