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March 2024 by Mayra Gutierrez
Good contribution to your store. I just loved the store Jennifer helped me and I am can't be more happier with her service.
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January 2024 by Tim Kemp
Great experience! Order online and picked the battery for my motorcycle in store. The person who helped me was very kind and courteous. Will be back for our other batteries!
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January 2024 by Alan Bowley
A setting notice that is is not a genuine apple battry will not go off and drives me crazy. The life of the charged battery is not as good as the last apple battery
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October 2023 by stacey l
Great customer service. Always have what I need in stock.
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September 2023 by RaeAnn P.
Great service, helpful employees who go out of their way to accommodate. Wonderful store that we highly recommend!
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August 2023 by Deborah V
Terrible Customer service...rather than helping customers this Mgr female with long wavy hair or possibly the owner I'm not sure decides to direct the sales people on various duties & displaying merchandise while leaving me stand around as though I am invisable, I finally just walked out. The desert is a small town and word of mouth travels fast I will certainly tell all my circle of family & friends to avoid this place for sure. A word of advice is to treat customers well or you won't have any!
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August 2023 by Gilbert Gutierrez
I’m going to recommend anyone having phone screen issues to go to them. They fixed my phone quickly & the service there was great. I want to thank Jennifer for her amazing service! If I have any phone or battery issues I’ll definitely be back.
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August 2023 by Kris Brenner
This is THE place to go for anything and everything to do with batteries. They were able to offer many services, including replacing my Jeep key fob/key, providing a high quality power bank for charging my cellphone & tablets, repairing the broken screen on my cellphone, as well as replacing the cellphone battery. They also had all sizes of batteries that I needed for ceiling fan remote controls, ADT alarm panel & window sensors, along with the more common 9 volt batteries. I also found some really cool LED Glow Flashlights in pretty colors. This place has it all and does it all with courtesy and high expertise.
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August 2023 by Floyd Reese
Cracked the screen on my Galaxy phone. Assurance phone insurance told me to take my phone here for screen replacment. The tech who tried to replace screen messed my phone up beyond repair is what he wrote on the invoice. I had to wait 4 days for a replacement. It just had a cracked screen still worked until their tech worked on it. Do not recommend this place for any kind of phone repair, enter at your own RISK.
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July 2023 by Marg B.
Watch battery replacement for 12.99 or 17.99 for lifetime replacement while you wait. Last year I took my watch to jewelry store it cost $30 and I had to come back 2 days later. Never again.
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June 2023 by Lisa Barbato
I recently went into Batteries Plus for the first time. I was pleasantly surprised to see the staff smiling and engaging with their customers in a friendly way. The feel of the store was welcoming. The associate that helped me, J. Cardenas, greeted me with a smile and an open face, ready to help me. She did not hesitate with an answer to my questions. She quickly and expertly fixed my key fobs and gave me information if I need to purchase new fobs in the future. My all around experience at the Palm Desert Batteries Plus goes beyond 5 stars. They earned a customer for life!
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June 2023 by Michele H.
Excellent, knowledgeable and friendly customer service in this store. A great place to get a car battery or just about any other battery you may need. Plus they stand by their products and guarantees. Sonia is the best store employee I've found just about anywhere!
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March 2023 by mark robinson
Excellent customer service from Sonja on a battery exchange at the Palm Desert Ca. location. Will always use Batteries Plus from now on. Great company.
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March 2023 by Elise Leahy
I made an appointment online I picked up my phone from a list of phones that they were available to fix. I drive 30 minutes to my appointment after having a confirmation call from them in the morning. For them to look at me and say I'm sorry we don't work on your kind of phone.
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February 2023 by Peter or Jan Engle
Fast efficient and competitive pricing. Great job and customer service. Thank you Juan.
