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August 2023 by Scotty Groppo
Such a beautiful little shop...sooo cute...and..."charming"!!!
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May 2023 by SUSAN WEED
Lots of fun stuff!
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December 2022 by Michael S.
Connie the manager and her Team are the best of all the Brighton stores that we visit. We love their customer service and friendly atmosphere. We have been coming to your store for over 7 years. Thank you for everything. Sincerely Michael and Susan Small.
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September 2022 by Edwin P
Cashier helped us out in picking a piece for a friend. She was nice and courteous. Will go again soon☺️
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April 2022 by Lighthouse Avenue
The employees are super nice and personable.
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January 2022 by Edwin PE
Cashier helped us out in picking a piece for a friend. She was nice and courteous. Will go again soon☺️
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February 2021 by Marilyn Dyer
Very friendly. Went in for a certain braceletThey ordered it and arrived a couple of days later so I had to also take a new heart necklace home for Valentines. A girlie store I love.
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February 2020 by Maria Hernandez
Very warm and welcoming team!
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January 2020 by Lee-Ann Culwell
Always friendly, Michelle pointed out some new merchandise, also alot of clearance items. Everyone always helpful and friendly.
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December 2019 by L B
I have been a Brightons customer for more than a decade. When I first bought products, the customer service was excellent. Last year , I bought a fanny pack at the Brightons in Palm Desert, California. Within a month, the snap broke. As I live in Canada, and there are no Brightons, I waited until this week to return to the Palm Desert store to have it fixed. They said that I would have to pick it up from the Palm Desert store in 3 to 4 weeks. They would not ship it to my home address as they would have
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December 2019 by Robyn Lieberrman
Excellent service. Very helpful
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November 2019 by L G.
As an avid buyer of right merchandise for the past 30 years and a former boutique owner I was surprised and dismayed when I walked into the Paseo Dr., Brighton location. There were three staff members behind the counter and although they greeted me with a hello my first impression was this unpleasant aroma within the store that was a big deterrent.Also the attitude of the shop help was one of indignation and not of sincere customer service especially when they cannot accommodate my inquiry about a damaged Brighton bracelet wish I had received in April and had recently pulled out to where and it was falling apart! It was definitely not the Brighton quality that I was accustom to. I was told that it was a discounted item item as if it was a lesser piece to be taken in consideration of even though it was purchased for almost $200 in April in Tempe Arizona. They were not accommodating even though I was amazed that the bright and quality of standards was not being upheld as it used to be 30 years ago. I was wearing numerous pieces of Brighton which I do so on a daily basis and I was actually also attempting to inquire about employment there due to the upcoming busy season in Palm Desert and surrounding areas. As soon as I walked in the door I knew that this was not a place that I want to not only be employed at but not a place that I will be shopping back anytime soon if ever! It came to my knowledge that the Brighton stores are franchised and individually owned and operated but I am surprised that Brighton does not insist that their quality,considering they are still representing their name, be upheld as it once was. I do not recommend patronizing the store but I cannot speak for the other Brighton locations within the palm desert valley.
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July 2019 by Craig McGregor
Great & pleasant place to shop with very nice & helpful sales staff
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May 2019 by Mark L.
Great place with super friendly and helpful staff
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December 2018 by Sally Razz
My favorite store!!! Love the employees and they always take great care!!!
