CarMax in Palm Desert, CA offers a large selection of used cars, trucks, and SUVs, making it easy to find the right vehicle all in one place. The dealership provides a no-haggle, pressure-free shopping experience, simplifying car buying and selling. Customers appreciate the straightforward process, whether purchasing their first car or selling one. CarMax stands out for its consistent quotes and helpful staff, with many reviews highlighting smooth and friendly service. The staff, including salespeople like Ricardo, Joseph, and Terry, are praised for making the experience easy and enjoyable. Customers also value that CarMax will buy cars even if they don't purchase one from the dealership, and they find the process of selling a car to be simple. Some minor issues, such as an extra fee for payoff submission, are noted, but overall, CarMax is seen as a trusted and hassle-free place to buy or sell a vehicle.
I wanted to test drive a car. Sales folks were very nice and accommodating, but didn't like the color so won't be buying that one.
September 2026
Thank you to Alex and Ricky for making this process of trading in and buying a new car easy they have alot of patience great experience at this location !
September 2026
Simple transaction. Had the Jeep transferred from Arizona. Quick shipping. Sales person Jim was very good, thoro, helpful. Also worked with Rob, very helpful. Sorry I don’t remember the first sales persons name that setup my test drive, thank you to him too. Overall, fantastic team at the Palm Desert, CA location.... read full comment
