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December 2023 by Bent Z
Wow the customer service is horrible no good two thumbs down. The employee act as if you're bothering them when you need help and no one i repeat no asked if I needed help with anything it was so bad I had to call corporate!!
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April 2023 by Cool Mercury
Miguel took a lot of initiative to find me pants that fit, and his astute color suggestions influenced my purchase. Nelly was super sweet at check out, so I’m definitely coming back.
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March 2023 by Cool M.
Miguel took a lot of initiative to find me pants that fit, and his astute color suggestions influenced my purchase. Also, I'm glad Miguel knew how silly a skinny fit would look on me; he found me a flattering size and fit of pants as well. Nelly was super sweet at check out, so I'm definitely coming back.
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March 2023 by Elvia Magana
Came here at 11 and the store was not open. They are supposed to open at 11 . They said they were still doing inventory really bad customer service last time shopping here
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October 2022 by Nicholas Cox
Place has gone downhill a bit over the years. They need to clean up their dressing rooms and give the store a facelift to justify charging so much. Clothes are still amazing, but the store itself has nothing to do with that. I'd rather buy online
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September 2022 by Mia B.
EXTREMELY RUDE. I was trying to find something last minute at Macy's which is open until 10, but I couldn't find anything. Came here instead and I quickly found a few items, then when I went to try them on an associate looked pissed off and told me they were closing in a few minutes. I promised to be quick and she went to ask her manager if it was ok. I watched the manager rudely mock me with air quotes around what I had told the associate and told her "no just get out!" Then rolled her eyes and ultimately told the associate it was fine. She came back and rudely told me I could just walk into a dressing room and didn't assist me whatsoever. I was really quick and when I came out to pay for my items, there were still 2 other customers shopping anyways!!This mall is already pathetic and having absolutely rude employees working makes it even worse. Would not recommend.
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May 2022 by Vincent
Love the clothes. I highly recommend this place
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April 2022 by Shay J.
I shop exclusively at Express. Literally 90% of my clothing comes from this company. I enjoy shopping online, the app, the store and outlet. I am temporarily staying in Palm Desert and have been to this location a few times. This last time, I was appalled at how incredibly rude and downright unprofessional some of the sales associates were to me. I had a simple return, non-worn, receipt in hand. There were some issues. I can understand that. But OMG the associates....one particular one was literally telling me off and jumping all over the other associate who was trying to assist me. She said she was "one of the managers". What a totally rude girl. Young, very unbecoming behavior. Has major attitude problem. Anyway, I will not shop at this store again. Hire new people!!
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April 2022 by Norman W.
Great selection and store is very clean and organized. As far as staff, some were nice. One was very dismissive and rude. Marlene (the cashier) was extremely rude and dismissive to my father. I was about to have leave his item but he was a better sport than me. Completely unacceptable. Which is why I will give this a 3 star. Besides that, great store
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March 2022 by Vincent Velasquez
I have been in this store twice within the last 30 days and I have been ignored and avoided by the staff. My most recent visit Briana was the only one to even acknowledge me and offer assistance. She was great and very helpful. I even heard one of the associates get asked if she contacted me and answered yes I did. When she never did. It was frustrating. I had to find someone to open the fitting rooms and the opened it without saying a word and promptly left. It made me feel unwelcome. Again if it wasn't for Briana I would have decided to not return. Quite frankly I don't trust the staff would want to help. The clothes are great and the styles are wonderful the service just sucks.
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January 2022 by ALLUPENYA10
Just went to return some items for my girlfriend. Nothing to say, Except that it was quick in and out .
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November 2021 by Amy Shade
Awsum mens ware ! Everything was on sale and they've got the nicest selection in the mall ! Going back to open credit card and get my shop on !!
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October 2021 by C C
Great Sales! I was not asked if I needed Help finding anything but the Prices made up for that.
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August 2021 by oswaldo espinoza
Prices could improve for the quality offered. Should switch to outlet would do better.
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July 2021 by Jose Rodriguez
Quality had dwindled