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March 2024 by sdanimal619
My experience with a new storage unit B109 hasn’t been that great at all I rented it on the 13th. of this Month and moved some things in that afternoon and the following afternoon (the 14th.), I moved a few more boxes in and have not been back till this afternoon (the 25th.), and sometime between the 14th. and today (the 25th.), someone broke into our unit, went Through everything that was in there, took what they wanted, your guys there (Austin and Andrew), we’re very helpful with watching all the security videos and such, the Sheriffs Department sent a Officer out to take a report and I guess we go from there and see what comes of it, ty very much, Robert c/o Robert Hernandez Construction
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December 2023 by Paula
Nice storage facility, they keep it clean, Austin is very pleasant and helpful.
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December 2023 by Shawna Goldberg
Austin is outstanding. He goes out of his way to help with everything. He is awesome.
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December 2023 by Asher Ortiz
Just wanted take time to say thank you to the property manager Austin, for being proffessional, prompt and informativeI called him about and issue at a unit met him onsite shortly after he assessed the problem, came ready with tools and fixed it on the spot super thankful for his response and also a bonus for his positive disposition.
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December 2023 by Christopher Reyes
Awesome customer friendly service. Lowest prices in town. Super clean environment.
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November 2023 by Eva Aventurado
Austin was great! He’s very knowledgeable on how to run the business. He goes beyond to help make things easier and less stressful for me. You’re the best Austin! Thanks so much. pop Publicly
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November 2023 by Neil McLean
Staff was very helpful in working with us to close out my brother's account and provide us with access to his storage units. The units are new, clean and convenient.
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November 2023 by Darcy Clark
Just rented a unit. Did everything online. Super easy. I called office 1 time and got a super friendly and helpful person that was able to answer my question quickly.
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October 2023 by Jeanne Masters
Austin was such a great help.Very friendly, efficient and knowledgeable.
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October 2023 by Marcus Armstrong
This was my first time getting a storage unit and the workers, Lou and Austin were very patient and informative. I really look forward to doing business with Extra strorage as my wife and I start our small business, Brighter Shine Solutions
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October 2023 by Nickole Zajdel
Austin was great he gave us all the details and didn’t leave anything out. Very clean and like that there are more than one entrance and exit.
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August 2023 by Suzy G.
Austin is the on site Mgr. Extremely kind and friendly and helpful. This was our first time using a storage and we wanted Temperature controlled.we only needed it for a couple of days to hold some containers while we had a estate auction at our home. We had a hard time with the lock and Austin came and showed us how to work it also let us know we would probably need another unit. We went home looked at what we had to store and he was right. We called him and he arranged for 2 units side by side for us with the same deal that we had.Also this place is so shiny clean I was so happy to see this. I can truly recommend this storage facility and Austin
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August 2023 by Gustavo Frost
This is the best storage facility I have been in in many years. Austin is an awesome person and manager. He is very personable and maintains the property in top shape. A very enjoyable experience ???
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August 2023 by Mike Rothwell
Rented a space to hold extra incidentals that seems to grow of their own volition. It was quick, easy, and my counterman, Ali, was cheerful, polite and all around very helpful with the entire process. I give him highest rating!
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June 2023 by George S.
The whole process was made easy and pleasant by Austin. He really is very knowledgeable and super helpful! We have rented multiple units from the Palm Desert location. The fees are reasonable and the place is spotless. But working with Austin is the main reason we come back!
