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January 2024 by Karl Knoblauch
The employees at this location are exceptional at what they do! ?
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November 2023 by lily
Love famous I've been going here since I was little and the staff really do help you to shop on a budget.
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October 2023 by James J. Ring
Absolutely awesome! I purchased a pair of Air Jordan sneakers a while back and they started squeaking. I went in to see if there was something that could be done to fix then and Alex said he would exchange them! I never expected that! Talk about great customer service! You have a great employee here! Thank You Alex!
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July 2023 by David Sherman
Not sure why I continue to shop here. The store is never really clean or organized. Seems like no one really cares to give 100%. And I blame management for this. How often are the managers on the floor. Are the engaged with the eork force. What incentives do they have to give good customer service. The staff never seems to be happy or willing to help. And when you ask for help most look at you like you asked them to share their lunch break with them.I keep coming back because there are some good deals and I just don't expect anything when I go and I'm never dissapointed.
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January 2023 by Isabella Martinez
I love Laura!! Every time we go into the store we get nothing but exceptional service from the employees and especially Laura who always makes sure that we get the best deals.
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November 2022 by Elizabeth Guillen
The service to client it is no really good.
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September 2022 by Mar L.
Spent almost an hour in the store. The cashier Wendy didn't even come over and ask if we needed help once & finally after all our search, at the register she tells us the promotion doesn't apply to all the shoes we chose. She then told us it was on all the tags, but the way she said it was as if we were too d*** to see it. Very implied. I looked at her name badge to get her name & she came out and said, "Do you need my name?" I ended up walking out not buying all 3 shoes.
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August 2022 by Tony Q.
I went into this location this morning because I needed a new pair of shoes and my attention was caught when I saw the buy one pair of any shoes get the second pair half off. When I went in through the door one employee was texting she didn't acknowledge me nor did the other gentleman next to her I looked around tried on four pairs of shoes still nobody acknowledged me. I approached both employees at the counter and said I want to buy a pair of shoes and does it matter what brand for the 50% off? The explanation he gave me literally said it's a gimmick. And that the two pairs of shoes I wanted to spend $120 on we're not eligible. It's too bad that we resort to gimmicks now but it's even worse that we have robots that will not speak to a customer!
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June 2022 by Nancy W.
I am a huge fan of famous footwear and this store location is great and easy parking I'm a rewards member & like getting coupons and bonus dollars Highly recommended!
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May 2022 by Kyle Torres
Arrived at 6.55 and refused entry. At least give me the chance to ask a question
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March 2022 by Donna Gail Becker
Nice pp
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February 2022 by Carrie MacDonald
I went in looking for a specific shoe for my son. The salesperson took me right to it. I was in and out under 5 minutes.
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February 2022 by Hey It's May
Nice options and nice staff
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January 2022 by April L. Aguilar-Hegarty
It was my first time here and probably a dangerous store too because I Love me some Shoes! But we were there to get shoes for my 10 year old boy because of a gift card he received. Thanks Aunties!Upon walking in, we were immediately greeted by the two ladies who were working. Samantha was exceptional. Both ladies continued swinging by us to check if we needed anything or had any questions. I had no idea the store carried so many name brands ie. Adidas, Puma, Nike, Uugs, Vans, Converse, Sketchers, plus more I just can not remember. Both ladies were extremely helpful, friendly and are a great attribute to the company. The store was clean and organized therefore it was not difficult to find the shoe you were looking for. They made finding the perfect shoe simple, easy and most of all comfortable. Thanks again ladies for your help.And Pricing was reasonable.
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January 2022 by L M.
Love this place, customer service is super kind and helpful. I dont understand why Karens like Veronica C has to go out of her way to criticize them. Some people are so intitled. Good job guys!!!
