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May 2023 by Erich Langmann
A1 service. Complete satisfaction!. Thank you.
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May 2023 by Lynn Allison
Cyndi makes it effortless.
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April 2023 by Maricela M.
I gave it a one star because they don't honor my appointments done online. A worker just called me to cancel my appointment, and they didn't have anything until after the 18th and I needed to do them before. I suggest they stop their online appointments.
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April 2023 by Venessa Alvarado
Nicola is the best!! I have been going here for over 20 years and i wouldnt go anywhere else!!!
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April 2023 by Mike B
Nicolee was professional, courteous, intelligent and expedient in handling our taxes we want thank her and your company for providing great service Ty
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April 2023 by Ann Bitter
I’m very pleased with this service for three years now and will continue having my taxes done here.
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March 2023 by Lisa Y
I have going to Nicola Wong's branch for about 5 years now and always is professional and welcoming. I always feels confident in her and getting a job well done.
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March 2023 by Kevin Dipagan
It was my first time filing taxes with this company. My accountant was Peggy. And she was very friendly and professional. Not to mention, had me laughing the whole time. Anyways, I highly recommend this tax service. Two thumbs up/5 stars!
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March 2023 by Evan M.
I called them twice and spoke to the receptionist and both times gave here my phone number. I wanted a ballpark estimate what it might cost to have my taxes done and to make an appointment. Both times she said someone would call me back. On the second call she told me someone would call me back in 10 minutes. Not ONCE did I hear from ANYONE!!! This isn't baseball so it's two strikes and they were out! I wouldn't trust them to do my taxes since they can't return a single phone call let alone two calls! It pains me that I had to give them one star just to leave a review because they aren't even worth that.
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February 2023 by jasmin avalos
Returning happy customer as usual?. This yr i was helped by ciara and nicola with my taxes...they were both so great! The whole staff! They make you feel so at ease! Answering calls and helping customers with their tax questions over the phone! They are open late, i believe 7p or 8p ..Couple laughs as well...thank you ciara and nicola!? as always!
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September 2022 by Justin Amelung
I have worked with various firms, and I can enthusiastically offer that the professionalism and expertise displayed by Nicola Wong at Jackson Hewitt Tax Service in Palm Desert is one-of-a-kind!! During my first encounter, her team displayed an in-depth knowledge of tax strategy, legal compliance, and overall financial acumen that is rare. If you want a true partner, you should strongly consider making an appointment at their Palm Desert offices. They are incredibly professional, responsive, detail oriented, and go above and beyond in their efforts. You won't find a better tax service group. Many thanks! – Justin
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July 2022 by Anthony Camanelli
The Palm Desert office of Jackson Hewitt has gone above and beyond for me, preparing my 2021 returns. I would recommend them highly if you are looking for an expert that knows the current tax forms/laws. After leaving L.A. I was lucky enough to find them in Palm Desert and wouldn't use anyone else. From appt. scheduling to e-filing each step was simple. Thank you to their staff for all the help they provided.Jason Fields - AC
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June 2022 by Isaac Moore
My experience with Nicola was beyond exceptional! I was impressed with her professionalism and knowledge of her craft. She exudes the confidence it takes to make her clients comfortable. I will definitely be back next year!
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June 2022 by Isaac M.
My experience with Nicola was beyond exceptional! I was totally impressed with her professionalism and knowledge of her craft. She exudes the confidence it takes to make her clients feel comfortable. I will definitely be back next year!
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May 2022 by ed butler
Very cumbersome process. The web site was ridiculous to use. The woman at the branch couldn’t help with process questions and very rude. I was in the computer business for 25 years and was made to feel like it was all my problem. Wouldn’t recommend because of that and had some personality issues
