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February 2024 by Hector Rochin
I forgot include the person take my lab analysis
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February 2024 by Jlp de Hart
First time Kaiser patient, they were efficient and friendly. Not sure if all Kaiser offices are like this but from my experience nothing but helpful and kind people at the Palm Desert location.
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February 2024 by casey mclaren
Nice chemo staff very helpful and caring
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February 2024 by Bobbi Kady
Jhoana in lab was awesome. Normally takes 5-6 pokes and she got it on first try and painless!
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January 2024 by Vee E.
I was informed by urgent care to seek medical attention asap with my pcp and have labs done. I scheduled an appointment for labs through the KP app. After working all day and driving to Palm Desert, I was turned away when I arrived for my scheduled lab appointment. As I left, I called the customer service number and got my angel Gladys on the other end. I had an appointment scheduled for me with Dr. Williams, an order for labs and medication by 7 pm! Gladys definitely made up for the unprofessionalism at the lab, I just feel the receptionist wasn't able to articulate the protocol properly and may require more training. Dr. Williams was absolutely amazing and caring. I'm truly grateful for the Kaiser staff like Gladys, Dr. Williams and the pharmacy department who work with empathy and do their jobs efficiently with their patients' best interest at heart. Gladys was just doing her job, not realizing that she saved me from developing serious complications. I'm forever grateful.
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January 2024 by Valerie West McCormick
The care I receive from my doctor Bolanle Tokunbo Oyeyipo is exceptional. She makes me feel comfortable throughout my visit.
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January 2024 by Michael Harris
Sonia the lab tech is skillful, professional and friendly
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November 2023 by Sue T.
Just bad, no specialists, difficult to see a primary care and worst of all they keep asking for feedback and nothing changes. Even when contacting member services and complaining, you hear nothing. Alot of money for poor quality. The run around to get services is second to none. Had to call 3 different places and finally able to schedule a colonoscopy. Can't wait to move out of this area and get better care elsewhere.
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November 2023 by Alina Zeidler
Always, always....there's no wait when checking in!! Love this!
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November 2023 by Esperanza Fernandez
Joana was very professional and pleasant
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November 2023 by Carol Rea
Christina was very friendly and didn’t hurt me when she drew blood from my arm.
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November 2023 by Jocelyn Walker
Everyone was on point, service was great. I went to two offices. Both were great, Palm Desert and Indio.
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October 2023 by Sean S Kim
My kid's appointments were canceled at different times because of the doctor's unavailability. If you will not be there, could you block it out on your calendar? It's frustrating as is to find an appointment in the first place due to the lack of availability. I will switch my insurance if I get the next opportunity. This hospital is horrible.
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September 2023 by Jack G.
I am a longtime Kaiser Permanente patient, who is completely satisfied with the treatment and service. I recently went to an out-of-town clinic to receive my annual flu shot. The service was quick and friendly.
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September 2023 by Diane Giannelli
The lab tec was kind and gentle. I am not an easy blood draw and she was so skilledThank you Christina G. For all you doAll the bestDiane Giannelli
