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February 2024 by Victor Canchola
A lot of merchandise was out of stock, but I think it could be cause the holidays just passed.
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January 2024 by Brittan Lavell
Such rude employees didn’t even acknowledge me was to busy having a conversation with each other then when I asked if they could make a hat they immediately said no they couldn’t they just didn’t want to work would rather me leave so they could continue their conversation
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December 2022 by Emily Mendoza
Super rude staff specially the chubby guy had no patience for questions and horrible customer service. They also sold me a used hat!!!!
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August 2022 by Antonio Magana
Whoever is the owner better check their employees actitudes, so lazy and not Willing t help at all
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July 2022 by Tara H.
Very friendly and patient employees made our hat buying experience amazing. Although my son and I were not seeing eye to eye on his next hat, the employees were supportive and helped us on finding a happy medium. We left the store happy with his personalized lid!
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June 2022 by Ray Pikulski
Herman told me I couldn’t be behind the register. I wasn’t at all; I was to the right of his area looking at two hats I wanted to buy. He claimed that where I was standing was also his area (completely away from his register behind another rack of hats). Very confused, I asked why me standing off to the side was bothering him and if he liked to aggressively swing his arms and pace back and forth beyond his register area while working… obviously I was kidding around.Without hesitation the dude proceeded to kick me out of the store and grabbed the hats right out of my hands that I was about to purchase! Whaaaat? ??I get having a bad day, but that felt extreme and unnecessary.I’ve included a picture of the area I was literally standing (marked in an X), the hats I was looking to buy (circled) and of course Herman.Hope Lids contacts me about this one. The whole thing was bizarre and disrespectful.
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January 2022 by Blake P.
The Lids in Palm Desert, CA is the worst stores ever. It is always full of rip off products and rude people and racism. Two rude boys in black shirts and blue caps are mocking people for no reason as they go into Lids sports store and make fun of more people in there in Palm Desert, CA. What kind of store is this? Even sports need to learn integrity.
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December 2021 by Kelley Schick
Went in for embroidery on a stocking the 1st attempt wasn't successful but they were great about it and made it right. The finished product is beautiful and I will definitely use them again! Thank you to all the staff that assisted us.
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July 2020 by C. N.
Stores are still closed. Some open. Mask wearing is enforced and sanitizing stations are throughout the whole mall. Only issue was the escalator was broken going up.
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June 2020 by David P.
Store employees wear masks. The majority of customers do also. But there are a few visitors who do not wear any covering over their noses and mouths. We have no idea what merchandize these people touch, cough on, etc. I looked forward to returning to the fun of shopping at the mall in person. However, because of irresponsible individuals, who are likely not taking any precautions even outside the mall, they put themselves and others at risk. It's not worth it.Westfield should adopt the practice of other stores and stop people at the entrance who are not wearing a mask.
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February 2020 by Francisco Martinez
I do t understand why they do not honor the gift cards at the store. Will never buy Fanatics again. Sticking to LIDS!!!! Would give NO star if able.
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February 2020 by Roderick B.
Since I was young I have always enjoyed going to the Weatfield mall. From shopping for new clothes, to having a nice lunch with some friends. There's plenty to do. Macy's is my go to for clothing and fragrance. They have very fair prices and a large selection of signature clothing. I am always given exceptional service whenever I go to Mrs. Fields bakery, the cookies are always fresh and taste amazing. Gamestop has always been a childhood favorite of mine, even if I'm only passing through to look, I'm always treated with respect by the employees, and they make sure that I don't have any unanswered questions.There is always something new to do at the Westfield mall, it's definitely one of the most iconic locations in Palm Desert.
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January 2020 by Michael H.
The Chinese massage vendors are very aggressive trying to sell a massage. The Lyonnesse facial products salesman keeps asking if im gay and tries to put his arms interlocked with mine like were are a couple.
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October 2019 by Thalina G.
I was ready to cancel my order after not being able to apply 2 discount codes however an online chat representative Dehanna fixed the issues in inder 2 minutes and corrected everything and within 2 minutes I had an updated email with the changes and my new total. She helped me save over 100 dollars. I am more than satisfied. I was amazed how easy the online process was and intend to purchase online again in the near future. Outstanding customer service representative!!! Thank you Dehanna.
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September 2019 by Layla M.
Nice mall... It's just that there are many openings... Was management too greedy with leasing costs? IDeK... I do know that they have many stores that I do like. The environment & cool temp are nice. Probably going to need to address wear on some seat cushions in the food court in the near future... Otherwise, seems like everything else is in good order...
