Lowe's Home Improvement is a go-to destination for all your home improvement needs in Palm Desert, CA. Customers can find a wide range of products, from gardening supplies to new appliances and patio furniture. While the quality of the products may vary, the customer service experience can be hit or miss. Some associates, like Rusty, provide exceptional service and make the shopping experience easy, while others may be less engaged, as one customer noted. Overall, Lowe's is a reliable choice for home improvement projects, with most customers reporting positive experiences and recommending the store to family and friends. The store's responsiveness to customer concerns, like the issue with the flooring department, is also appreciated by loyal shoppers like Marcia Forsyth and Elaine Barker.
I like this store; it is always clean. This time, an employee named KC from the lumber department helped me with everything I needed to get; he even gave me recommendations on certain products, since I don't have any experience. Thanks, KC—every store needs people like him.!!
August 2026
Hello! I had to make a trip to your store this morning. I was greeted by a gentleman named KC, who I understand is new there. He was absolutely amazing, and a true pleasure to work with, and is a welcome addition to your store! Keep up the great job KC!
July 2026
When the item I was purchasing did not have a tag, the cashier told me I need to go back to garden section and find my item I wanted with a price tag.
