Lux Mattress in Palm Desert is highly praised for its excellent customer service, knowledgeable staff, and personalized assistance. Customers appreciate the staff’s professionalism, patience, and friendliness, especially when guiding them through the selection process. One standout staff member consistently receives positive feedback for her expertise and genuine care, helping customers find the perfect mattress and pillows tailored to their needs. The store offers a variety of high-quality products, including organic latex pillows, hypoallergenic travel pillows, and mattresses from well-known brands like Stearns & Foster and Tempurpedic. Customers mention the importance of the store’s ability to match different heights and accommodate various bed frames, ensuring a seamless fit and comfort. Delivery service is described as efficient, careful, and professional, contributing to a smooth overall experience. Many customers report improved sleep and relief from issues such as stiff necks after purchasing recommended pillows and mattresses. Overall, Lux Mattress Palm Desert is viewed as a 5-star company that provides outstanding service, quality products, and a memorable shopping experience, making it a preferred choice for those seeking comfortable, supportive sleep solutions.
I had been looking for an all natural, hypoallergenic travel pillow and found myself at Lux Mattress and wow, it did not disappoint! Sarah helped me find the perfect (MOST COMFORTABLE) pillow and was so friendly and knowledgeable. We are now considering outfitting our whole home with new mattresses and wouldn't go anywhere... read full comment
January 2025
Sarah was very knowledgeable, personable, and professional when advising me on pillows for my stiff neck. Her recommendation has given me relief and a good nights sleep. Thank you, Sarah!
January 2025
Sarah is Wonderful we have a house full of beds we needed she is a true professional very knowledgeable and a sweetheart my brother and I where able to get all the beds we needed with great prices and Excellent customer service when you need beds go see Sarah Lowell Bartelmey
